Oakwood Medical Centre

Regrettably, this medical practice is fundamentally flawed. Their approach, from leadership to ground-level staff, prioritizes business interests over patient care and compassion. I'm currently..

An absolute farce of a medical centre. If this were a business, they would have collapsed financially years ago. The receptionists (who desperately need a dose of reality and seem to believe..

Extremely subpar service quality. It took a staggering 10 days from online booking to receive a phone contact. Missing their call means you must restart the entire process from scratch. The front..

To tell you the truth, I can't even bring myself to award this chaotic medical practice a single star. The treatment of patients is appalling, with an incredibly negative receptionist who seemed..

As a recent addition to this medical practice, I've been thoroughly impressed from the start. The initial medication consultation with the pharmacist and my subsequent phone conversation with Dr..

I struggled to secure a medical consultation for my child due to the clinic's complete lack of accessibility. Contrary to claims about their queuing system, I found no clear way to schedule an..

Called just before closing time at 6:30, and ended up stuck on hold until 6:45 with the automated system repeatedly claiming "you are 1st in the queue". It seems highly likely they were..

The staff at this location are completely ineffective, with several front desk employees displaying an appalling lack of professionalism and basic courtesy. Their attitude suggests total..

I've been a patient at this medical practice for as long as I can remember. Their level of care is truly outstanding. The general practitioners are consistently compassionate and thoughtful,..

Impossible to schedule a basic checkup or get my medications transferred to my preferred pharmacy. I've already switched healthcare providers - ABSOLUTELY AVOID THIS PRACTICE!!!!!

Getting an appointment at this GP is an absolute nightmare. The new online booking system is completely useless - I've tried logging in early morning and repeatedly checking when it claims no slots..

Staff at the front desk and telephone support are top-notch; the Practice Nurse is thorough, both medically and in communication, truly standing out; Dr. H, whom I consulted today, masterfully..

Biggest issue is they consistently fail to pick up calls or abruptly terminate conversations mid-dialogue

I encountered the most unwelcoming medical facility imaginable during my registration attempt. While waiting to submit my forms to the receptionist behind a screen, another staff member abruptly..

This medical facility is an absolute disaster, managed by irritable front desk staff who yell and lecture patients !!! They act like gatekeepers, deciding whether you're worthy of speaking to a..

Utterly failed to meet my hopes - and not in a positive sense. I'm certain the staff are pleasant and diligent, yet completely inaccessible. I strongly advise against engaging with this organization.

During my routine blood draw, the phlebotomist suggested I schedule a follow-up appointment with the nurse for my results. However, when I approached the receptionist to book this, she insisted I..

Absolutely abysmal healthcare service. My mother, recently returned from overseas, was inexplicably denied her routine asthma medication (Symbicort), which is typically readily available in the UK...

The medical centre's phone system is incredibly frustrating, constantly engaged, and even when you finally get through, there are no available appointments. While some of the doctors are truly..

Attempted to schedule a consultation after a lengthy absence, only to be met with dismissive staff who suggested I visit a walk-in clinic instead.