The White House Surgery

The medical professionals at this establishment have consistently provided satisfactory care. However, the front desk experience leaves much to be desired. The receptionist's demeanor is notably..

Extremely let down. If zero-star ratings were an option, I'd choose that in a heartbeat. My encounter with this medical practice was absolutely dreadful.

The medical center has truly impressed me. The entire team exudes warmth and attentiveness, creating a comforting atmosphere. The physicians demonstrate exceptional expertise and precision in their..

How long has this hospital been failing to answer phone calls? How much time and energy have they squandered with patients? It's well-known that GP phone appointments begin at 8 am. I attempted to..

Navigating the phone system at this medical facility has proven to be an utterly frustrating ordeal, particularly for elderly patients lacking digital access. My 78-year-old mother, who relies..

The recent enhancements at the surgery over the past couple of years have been truly remarkable. Scheduling appointments has become a breeze, and the online platform is now user-friendly, offering..

The young woman phoned twice, informing me that I wasn't listed in their records. Her repeated attempts to contact me left me puzzled, as she insisted I wasn't registered within their system. This..

Obtaining a consultation at this medical practice is an exercise in frustration, with seemingly arbitrary and unreasonable requirements. The staff appear to lack empathy and compassion, consistently..

These people mock their customers, wasting half an hour of our time on a call just to inform us they're out of available slots. If we dare to visit their location, they ridicule us directly,..

Impossible to schedule a time slot on the first attempt 😡

Medical staff completely unhelpful and disrespectful, scheduling an appointment is a nightmare. The surgical procedure was absolutely terrible, I would strongly advise against choosing this practice.

I've been a patient at this medical practice for nearly two decades, and there's a good reason I've stayed loyal all this time. Throughout the years, I've witnessed numerous transformations, yet the..

I'd like to express my heartfelt appreciation for Elsa, the wonderful staff member who assisted me over the phone with my parents' registration at The White Surgery. Her help was invaluable, and I'm..

Frustration mounts as the clock ticks past 10 AM, marking a full two-hour wait since arriving at 8 AM sharp. The reception area stands eerily vacant, devoid of any staff to address the mounting..

I'm grateful for Dr. Gami's exceptional care. Their expertise and compassion made a significant difference in my experience. I couldn't be more appreciative of the outstanding treatment I received..

REALLY DONT KNOW WHAT HAS HAPPENED TO THIS SURGERY, EVERYTHING SEEMS TO HAVE GONE DOWN HILL, HAVING BEEN WITH THIS SURGERY FOR 20 -odd YEARS AND WAS EXTREMELY DISAPPOINTED AL ALL ASPECT OF..

Front desk staff was utterly unintelligible and abruptly terminated our phone conversation without resolution

Terrible interaction with the front desk staff. Completely unhelpful and displayed an incredibly dismissive attitude. This isn't an isolated incident. The team desperately requires improved customer..

I dialed the number and found myself on hold for an agonizing 28 minutes. When I finally got through, I desperately explained that my 3-year-old had been battling a persistent cough for more than..

Scheduling and rescheduling appointments is a breeze, and the team's friendliness and expertise truly stand out. Their professionalism and warm demeanor create a welcoming atmosphere that puts..