The Limes Medical Centre
Debbie G. 4 years ago • From Google
Bad
Terrible customer service ruins entire healthcare experience
Spent nearly a quarter-hour on hold, only to be informed there are no available appointments and to ring back at 8:30 tomorrow. But getting through at that time is impossible! This is an absolute mockery of customer service, and I genuinely sympathize with the overwhelmed front desk staff.
Absolute disaster of a medical procedure. If you're unwell, steer clear of this facility - by the time you manage to reach a staff member, your condition will have deteriorated beyond help. Complete..
The Limes Medical Centre
Gabriele J.
Absolutely abysmal communication and customer support. I spent an entire week attempting to connect via telephone, and ultimately resorted to visiting their front desk. The staff were completely..
The Limes Medical Centre
ersen i.
After half a year, I'm still waiting for a hospital referral to address a simple ingrown toenail issue.
The Limes Medical Centre
Alice G.
2019: The nursing staff is exceptional. Consistently punctual and personable. The appointment scheduling process is cumbersome, and an online booking system would significantly reduce time spent..
The Limes Medical Centre
Martin A.
Called this morning, consulted with a physician and secured an appointment later the same day. I've discovered the medical professionals and personnel to be incredibly supportive and polite, and..
The Limes Medical Centre
JC J.
Could this be the most incompetent medical practice in existence? The phone lines are perpetually unresponsive, making contact utterly futile. I was informed I was fourth in the queue and remained..
The Limes Medical Centre
R R.
At Limes, while a few doctors are excellent, getting a competent physician feels like a gamble. From my perspective, the majority are disappointingly incompetent and seem to possess minimal medical..
The Limes Medical Centre
Gerard C.
Unquestionably, these are the most incompetent medical professionals I've ever encountered. To secure any healthcare service or consultation, they insist you must call precisely at 8:30. Today, I..
The Limes Medical Centre
Janet M.
I want to express my gratitude to the attentive nurse who, despite hearing clear breath sounds, recommended a chest x-ray as a precautionary measure. Additionally, I appreciate the general..
The Limes Medical Centre
Stacey C.
Absolutely terrible service! If Google's rating system permitted, I'd give zero stars. Every time I try calling at 8:30, the phone lines are completely jammed. Scheduling an appointment seems..
The Limes Medical Centre
Jeny J.
Our visit to The Limes Medical Centre was delightful. The front desk personnel were incredibly supportive and friendly. Dr. Rana and Lisa provided exceptional care during our initial appointment,..
The Limes Medical Centre
Anthony C.
It defies comprehension that this medical facility could be managed by rational, let alone professional, individuals. I am utterly at a loss to articulate the depth of their incompetence. The..
The Limes Medical Centre
Paul G.
Attempting to schedule an appointment here is an exercise in frustration. The phone booking process is absolutely terrible - I struggled to even connect, and when I finally managed to request a..
The Limes Medical Centre
Jake G.
Getting an appointment here is a nightmare. The phone booking process is incredibly frustrating, and the front desk employees are completely unhelpful and ineffective.
The Limes Medical Centre
natalie a.
I want to extend my heartfelt gratitude to every team member from North Weald to Epping, who assisted me throughout the registration process, during phone conversations, and when scheduling..
The Limes Medical Centre
Camila M.
Throughout my recent surgical procedure for abscess removal, the nursing staff demonstrated exceptional compassion and professionalism. They consistently ensured my comfort and delivered..
The Limes Medical Centre
Debbie G.
Spent nearly a quarter-hour on hold, only to be informed there are no available appointments and to ring back at 8:30 tomorrow. But getting through at that time is impossible! This is an absolute..
The Limes Medical Centre
christine b.
The scheduling hotline is utterly unacceptable and demands immediate overhaul.
The Limes Medical Centre
Tasos T.
It seems the situation has improved significantly based on earlier feedback. I had a positive interaction with the receptionist, who was incredibly supportive, and the same can be said for the..
The Limes Medical Centre
Carolyn R.
I initiated my attempt to schedule an appointment right at the opening time of 8:30. After 11 unsuccessful dial attempts and 37 minutes of waiting, I was positioned as number 12 in the queue. I..
The Limes Medical Centre
Joe M.