MP

Michaela P. 7 years ago • From Google

Rating

Bad

Terrible customer service ruins medical experience

The front desk staff displayed an unacceptable level of unprofessionalism, treating patients with complete disrespect. When I requested to reschedule my appointment after spending three-quarters of an hour in the waiting room with my fussy infant who was due for his immunization, the receptionist became confrontational and adamantly refused to accommodate my reasonable request. This medical practice's customer service is utterly deplorable, and I will definitely be seeking care elsewhere.

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