Hillcrest Surgery

I've been a patient at this facility for years, and I'm done with them for good. Struggling with mental health issues and multiple overdoses over the past four years, I've never once received any..

Incredibly discourteous, lethargic, and unproductive front desk personnel. We've encountered numerous errors (involving straightforward medical procedures and treatment), convoluted protocols, and a..

I brought my dad to his initial consultation, and he left feeling truly understood and supported. The compassionate approach made a significant difference in his well-being, and we're incredibly..

Spent countless attempts trying to get my phone set up, making over 100 calls. After waiting 10 minutes on hold, I was simply informed that no appointments were available. Unbelievable. Hillcrest..

The medical staff at Hillcrest have truly impressed me recently. Diagnostic procedures and specialist consultations have been swift, with clear and timely communication of outcomes. They've..

Always smooth sailing here. The employees are welcoming and pleasant.

Completely terrible experience, a frantic rush to call and endless waiting on hold. All available appointment times, both morning and afternoon, have been fully booked.

The appointment booking process is frustratingly inefficient. Instructed to call at 8 am, I wasted nearly half an hour on hold, only to be informed no appointments were available. I'm completely..

Unfortunately, I find myself joining the ranks of those thoroughly disappointed with Hillcrest Surgery's abysmal service. Getting through on the phone is a challenge, and when you do, appointment..

I'm truly disheartened by the negative feedback about this medical practice, as my personal experience with Hillcrest has been nothing short of exceptional. The front desk team faces challenging..

Consistently disappointing service with zero problem resolution, unhelpful communication, and disrespectful front desk personnel

Despite an initially uncertain scheduling process, the physician promptly reached out to understand my medical concerns. She attentively heard my symptoms and provided a detailed assessment...

I've been a patient at this clinic for decades, recalling spending ages in the waiting area back when I was a teenager. These days, when I try to call, I'm disconnected after enduring a half-hour..

Terrible Medical Experience. While a few of the physicians are skilled, the abysmal appointment scheduling process and discourteous, unaccommodating front desk personnel make it virtually..

Throughout my eight-year experience with Hillcrest, I've been consistently impressed by their exceptional medical team. My latest interaction with Dr. Phillipson in December exemplified the highest..

I'm perplexed by the critical comments because this general practice has been exceptional for me. While you need to phone early in the morning, securing a same-day consultation has never been a..

I was repeatedly informed that appointments are only available if you call at 8am, so I did just that, only to find myself 18th in line. Meanwhile, they're demanding I undergo a thyroid blood test..

Exceptional assistance and fantastic attention to detail during my recent visit! Much appreciation!

I have been a patient at Hillcrest surgery for 15 years, having been seen by all the GPs and locums who have worked there. Doctors come and go, and it's clear that empathy is crucial in defining the..

I've been attempting to schedule a consultation with a physician, but each time I reach out, I'm instructed to call back the following morning. When I do call in the morning, all available time..