King's Medical Centre

Utterly incompetent medical practitioners

Utterly abysmal customer support at the front desk. Endlessly stuck in phone queue limbo, only to have the call summarily terminated. Your reception telephone operations desperately require a..

I've been attempting to schedule an antidepressant medication review for more than a week. Currently, I'm without my medication and cannot be prescribed a refill until the review is completed. On..

Overall satisfactory, but certain reception staff members communicate with patients in a condescending manner, displaying incredibly poor etiquette and an appalling lack of respect!! Nevertheless,..

Completely useless service! Impossible to secure an appointment despite two weeks of persistent attempts. The only response I receive is, "Sorry, we're fully booked today. I'll add you to the..

Can't get through on the phone - they either ignore calls or disconnect immediately. Takes 3 full days just to process a prescription request... Scheduling an appointment is completely futile, and..

I've been attempting to contact them since 8:30 AM and haven't been able to connect with anyone. When I finally reached them at 10 o'clock, they informed me that no appointments were available. It's..

The reception team consistently demonstrates exceptional warmth and competence, displaying genuine kindness and attentiveness. The nursing staff are extraordinary, truly outstanding, highly..

Absolutely phenomenal medical professionals who truly demonstrate exceptional compassion and expertise in patient care.

The medical staff are truly exceptional, but the reception team leaves much to be desired. If you're an older patient, I'd highly recommend this practice, but younger individuals might find it..

Scheduling an appointment here is impossible. They instruct you to call when the booking line opens, which is fantastic if you don't have children to get ready for school! Then they suggest going..

The entire team here is simply exceptional. They demonstrate remarkable empathy and genuine concern in everything they do.

The experience was adequate, neither exceptional nor particularly disappointing.

Called well over 100 times with zero response or even a chance to get on a waiting list. It's absolutely frustrating that the only time you pick up is late at night when you've got nothing else..

Useless medical staff impossible to schedule with & hostile during phone interactions

The front desk staff are incredibly discourteous. These wannabe medical professionals attempt to triage patients despite having absolutely no clinical expertise. Heaven forbid you challenge their..

Scheduling an appointment here is a nightmare, the front desk personnel are dismissive and unhelpful, making this medical practice a complete farce. They show zero consideration for working..

Absurd practice requiring online scheduling exclusively. I'm switching healthcare providers due to this inconsiderate approach that completely disregards individuals who might struggle with digital..

This medical practice is absolutely dreadful, and I should have known better after my previous experience. Despite claiming they don't open until 8:30, you'll find yourself stuck as the 14th person..

The reception staff at this practice are truly exceptional! Whenever I contact them, they consistently demonstrate empathy and make genuine efforts to accommodate my needs. Considering the current..