The Croft Surgery

What an absolute disappointment! The front desk personnel are excessively intrusive and consistently unhelpful. I've now experienced the unacceptable cancellation of my critical lung spirometry..

Terrible customer experience with rude front desk staff and subpar assistance

I've consistently managed to secure timely appointments by calling early, whether for my own medical needs or those of my kids. The physicians are competent and compassionate, demonstrating genuine..

While generalizing complaints can unfairly paint all staff in a negative light, there are indeed a select few receptionists who consistently demonstrate discourteous and abrasive behavior during..

The medical staff at Croft are heroically coping with the immense pressure caused by rapid, unchecked residential development in the region. What was once a small village practice now must..

Goodness, what can I express about this medical practice...... For six years, I've endured persistent back pain, and I attempted to schedule an appointment after a phone conversation with the..

Successful procedure, though accessing medical professionals proves challenging.

I've been a patient at the Croft surgery for more than two decades and am thoroughly impressed by their swift and effective handling of my recent online consultation. Every staff member I interacted..

The closure of the Meadowcroft surgery in Yapton is truly disappointing. It offered a much calmer atmosphere compared to my current situation. Although I reside merely 500 yards from the Croft..

Constantly packed and bustling!

I'm perplexed by the low ratings for this medical practice, as my experience at The Croft is significantly better compared to my previous surgery in Yapton. The front desk personnel have..

The service here is utterly subpar. My wife struggles with multiple health issues and consistently faces challenges securing blood test appointments, forcing her to travel over 6 miles to St..

I'm always puzzled by the negative feedback about this medical practice. My personal experience has been consistently positive. The staff are exceptional, and I've always managed to secure a..

GP services are somewhat inconsistent in quality. I experienced one exceptional interaction with a compassionate physician who was incredibly helpful, contrasted by another call where the doctor..

Utterly appalling experience with two scheduled consultations via text message. They failed to show up, provided no apology, and flatly denied the appointments when confronted with the text..

Impossible to connect with a representative to schedule a consultation.

A horrific medical practice with heartless front desk staff. During a critical asthma attack, my mother was gasping for air and desperately needed urgent medical intervention. However, the..

I appreciate your thoughtfulness in reaching out and providing me with the information promptly after our consultation.

The Croft Pharmacy is completely ineffective. I attempted to pick up a prescription multiple times and encountered staff who were discourteous and acted as if assisting customers was an..

I've been utilizing the e-consult platform because the phone lines tend to be congested during morning hours, and a physician subsequently contacted me the following day. I find the e-consult method..