GR

Goutham R. one year ago • From Google

Rating

Bad

Terrible customer service that wastes your time

Absolutely dreadful service, zero human interaction available. Every inquiry requires endless form-filling with no transparency about request status. Documentation requests drag on indefinitely, met with vague, unhelpful responses and zero opportunity for meaningful communication. They hide behind bureaucratic Service Level Agreements (SLAs) that stretch 3-4 weeks, effectively silencing customer concerns. These are pure process bullies who don't care about customer experience. Steer clear of registering with them - unlike Cherry Mead, which actually understands customer service.

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