Oakwood Surgery
Laura B. 3 years ago • From Google
Bad
Terrible customer service with endless phone frustration
I made repeated attempts to contact the service this morning, only to be repeatedly transferred to an operator who then abruptly disconnects the call. This is completely unacceptable, especially when I'm trying to schedule an urgent appointment for my daughter following advice from the accident and emergency department.
I want to express my gratitude to the entire team at Oakwood for their incredible effort and dedication.
Oakwood Surgery
Paul M.
Throughout my five-and-a-half decades of experience with this establishment, I've encountered absolutely zero issues, even during its previous location at Barnaby House directly opposite its current..
Oakwood Surgery
Joanne C.
Once more, the employees were accommodating and welcoming. Despite being 24th in line earlier today, my wait wasn't extensive, and the receptionist was delightful. I consistently find no issues with..
Oakwood Surgery
Lynn S.
I've been registered with this medical practice for a couple of years, but today was the first time I needed their help. I called at 8:35 in the morning and was offered an appointment by 9:50. Once..
Oakwood Surgery
Liz H.
I consistently experience the reception staff as accommodating. The GPS have been responsive when I've reached out, and I've been thoroughly pleased with the results. Specifically, when I recently..
Oakwood Surgery
Yvonne M.
Would assign zero stars if feasible - absolutely the most atrocious medical procedure in all of Nottinghamshire!!
Oakwood Surgery
Jerry K.
Truly outstanding personnel who demonstrate remarkable professionalism, effectiveness, and genuine care - they absolutely merit greater recognition for their exceptional work and dedication.
Oakwood Surgery
Alan H.
Attempting to schedule a follow-up appointment at Bullfarm surgery has been challenging due to online system access difficulties, compounded by my hearing impairment and autism. Lorna has been..
Oakwood Surgery
Danika T.
Upgraded the phone system, yet scheduling an appointment remains a challenge. How is it possible to call at 8:30 in the morning and find no one available to help? The waiting line is unbearable, and..
Oakwood Surgery
shorror09 s.
Been attempting to book since September 22nd, and by 8:50am each morning, all slots are already gone? Absolutely absurd. There should be regulations against booking every single appointment..
Oakwood Surgery
Janet j.
The employees make an effort to assist you when possible
Oakwood Surgery
Rachel M.
I previously believed the situation was poor, but now it has deteriorated to an utterly dismal state. And this isn't the fault of the physicians. When you (if you're fortunate enough to connect)..
Oakwood Surgery
Helen J.
I've been a patient at this medical facility since I was born, but I'm perplexed by how much more approachable and accessible the front desk staff are at other clinics in the Ashield and Mansfield..
Oakwood Surgery
Gary B.
Every time I attempt to organize my parents' medication, the system is consistently inaccurate. Additionally, I've received text notifications claiming they've missed appointments that never..
Oakwood Surgery
Mandy M.
My spinal stenosis condition has been expertly handled and controlled. The sole challenge I'm experiencing is scheduling and securing a consultation.
Oakwood Surgery
Laura B.
I made repeated attempts to contact the service this morning, only to be repeatedly transferred to an operator who then abruptly disconnects the call. This is completely unacceptable, especially..
Oakwood Surgery
B H.
I'm completely abandoned at every turn. Suffering from bowel bleeding, I requested a faecal test kit only to be told an appointment was necessary - yet no appointment was offered. Attempting to book..
Oakwood Surgery
Rachael P.
If I could, I'd rate this zero stars! The most discourteous front desk staff I've ever encountered! She dismissed me, suggesting I visit the emergency department because she was unwilling to assist..
Oakwood Surgery
Courtney S.
Attempting to schedule a booking is impossible - they never pick up! I've been attempting to reach them for two whole hours without success.
Oakwood Surgery
Julie S.
I have absolutely no complaints about this medical practice and how they've supported my elderly mother recently. Whenever I've requested a doctor's consultation about her discomfort, they've been..
Oakwood Surgery
Darren J.