BB

Brandon B. one year ago • From Google

Rating

Bad

Terrible customer support with zero communication

Every time I attempt to reach out via phone, I'm forced to endure a lengthy wait of more than 10 minutes, ultimately being redirected to voicemail, from which I receive absolutely no callback. I've sent numerous email communications, yet each one goes unanswered and ignored. Their SMS support channel has been equally unresponsive, with my multiple messages seemingly vanishing into thin air. Regardless of the communication method I choose—whether calling, emailing, texting, or leaving detailed messages and requests—I am consistently met with complete silence and zero engagement.

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