The Light Surgery

Critically inadequate healthcare access - major red flags. I've encountered numerous problematic issues at this medical practice that have directly compromised my health and personal welfare: 1...

The phlebotomists who conducted my blood draw today were truly wonderful. They helped alleviate my anxiety and demonstrated exceptional compassion. While I haven't interacted extensively with other..

Steer clear of this place. Terrible

I requested time away from my job to undergo a blood test, and was penalized simply for being 10 minutes late. The receptionist was completely uncooperative and unwilling to assist me. It's truly..

Scheduling appointments was swift, but their diagnostic capabilities were severely lacking. The turnaround time for blood test results exceeded a month, and despite multiple consultations, they..

Sophie demonstrated exceptional compassion and empathy during my blood draw, transforming what could have been a stressful encounter into a remarkably pleasant experience. She was an outstanding..

Scheduling a consultation here is an absolute nightmare

Terrible service with staff who seem completely clueless. I unexpectedly found myself mysteriously re-registered with different providers multiple times without my consent or awareness. I absolutely..

Updated on 14th March 24: I've been a patient at this medical practice since 2017, and I can confidently say that *Sara* and *Georgia* have consistently delivered outstanding patient care. Their..

Called to schedule a consultation, only to be instructed to use patches after being on hold for nearly three-quarters of an hour. The patches proved ineffective and did not resolve my issue.

Throughout my six-year relationship with this medical practice, I've consistently received exceptional healthcare. Whenever I'm feeling unwell, I have complete trust in their ability to support me...

While not yet perfect, the practice has undergone substantial enhancements across multiple areas over the past 18 months. Previously, this was genuinely one of the most subpar GP practices I'd ever..

I've attempted to register with this medical practice both online and in person during two separate visits. Despite these efforts, I've been consistently thwarted in securing a virtual consultation..

I meticulously completed the registration procedure for this surgical center, submitting every requested document, only to discover during my illness that they completely disregarded my application..

Getting medical assistance at this place is like waiting for a miracle. I'm compelled to shell out £24 monthly for medication that should cost £9.99, all because the staff are incompetent,..

I want to express my gratitude for the exceptional support from the staff throughout my recent interactions. They've been incredibly helpful in scheduling my appointments and promptly responding to..

Completely ineffective when it comes to post-treatment support. I've been waiting over a day for a new prescription while battling a persistent cough that's plagued me for four weeks, a result of..

The medical staff at this practice seem caring, but the overall patient experience is deeply frustrating. Scheduling a consultation feels like navigating an unnecessarily complex maze. It genuinely..

I utilized the online consultation service today and had a scheduled appointment at 10:30 AM. The administrative team is wonderful, and the physicians are both proficient and compassionate. I felt..

I switched to this medical practice following a disastrous encounter with a previous clinic. The staff have consistently demonstrated exceptional helpfulness and support, promptly addressing every..