Clarence Medical Centre

Throughout the past four weeks, I've had two medical consultations, both handled with remarkable efficiency. When I called at 8:30 AM, I requested a callback, which arrived precisely 15 minutes..

Completely shocked by the reception team who seem to believe they possess medical expertise. Today, they dismissed my 2-year-old son with a full-body rash, callously telling us to return tomorrow...

Initially, when I shared my nervousness about sexual health with a nurse, her response was dismissive and insensitive, telling me to "toughen up" and bluntly suggesting that if I couldn't handle an..

Highly educational and insightful.

Every few months when I visit this medical practice, I consistently experience significant delays. Each appointment runs 30-40 minutes behind schedule, which is completely unacceptable. The entire..

Steer clear of this medical facility if you value your health! The front desk staff treat patients like nuisances, and securing an appointment is a nightmare. Even if you manage to get in, the..

Every member of the team here consistently demonstrates incredible kindness and understanding. They always strive to schedule me an appointment as quickly as possible and are genuinely eager to..

Throughout my interactions with various staff members, I've experienced exceptional medical expertise, compassionate care, and seamless accessibility. Each encounter has been consistently..

Disrespectful and condescending

Exceptional group of competent medical staff, consistently providing top-notch treatment during each of my appointments :)

Throughout my interactions with medical professionals, from physicians to nursing staff and front desk personnel, I have consistently received exceptional care, even during the challenging times of..

I've never encountered any issues with this service. Their team seems to include some genuinely excellent employees, and I felt compelled to share my perspective after noticing the unfavorable..

Considering the challenging circumstances facing the National Health Service, the staff at this facility are performing remarkably well.

Fantastic customer support from the entire team. All personnel deserve high praise.

Absolutely terrible customer service from the staff. Clarence Medical falls far below any acceptable standard - you truly don't merit even a single star rating. It's clear your employees desperately..

I am utterly baffled by the audacity of the receptionist attempting to diagnose medical conditions, repeatedly targeting my daughter and recommending generic over-the-counter pain medication as a..

This pharmacy is utterly shameful and shows complete disregard for its customers.

My initial visit resulted in being turned away due to forgetting my NHS number and lacking a previous GP. On my second attempt, a staff member assured me I only needed my passport and proof of..

Scheduling is a nightmare here. When I phoned early morning, I was number 29 on the waiting list and after half an hour, only reached number 18. The wait became unbearable, forcing me to hang..

Consistently courteous and accommodating.