LK

Lucy K. 2 years ago • From Google

Rating

Bad

Terrible doctor destroyed my mental health today

I'm not one to typically leave reviews, but the treatment I received from a senior physician, Dr. Sangha, was so egregious that I felt compelled to share my experience. During a phone call, I was verbally berated and made to feel utterly incompetent when the practice failed to renew my prescription. The incident was so distressing that I found myself deeply depressed and contemplating self-harm. The manner in which I was treated was completely unjustifiable. While I understand healthcare professionals can have challenging days, it is unacceptable to take out frustrations on patients. The overall service is already abysmal - securing an appointment is nearly impossible, and the reception staff are consistently rude, dismissive, and condescending. One would expect a senior doctor like Dr. Sangha to demonstrate more professionalism, but clearly, that is not the case. This medical practice is an absolute embarrassment. I am utterly disgusted and struggling to articulate the depth of their appalling conduct. As a public service funded by taxpayers, these arrogant physicians seem to believe they are superior to their patients. ABSOLUTELY TERRIBLE!!! They should be thoroughly ashamed of themselves.

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