HW

Hayley W. 4 years ago • From Google

Rating

Bad

Terrible doctor dismissed my severe pain concerns

Absolutely useless service. I reached out in sheer desperation recently due to excruciating pain throughout my legs, back, and neck. After detailing my symptoms to the doctor, I was completely dismissed. The situation became so unbearable that I had to visit the emergency room that very evening. The A&E staff were fantastic, providing a clear diagnosis of sciatica and musculoskeletal pain, and prescribing medication that significantly alleviated my discomfort. They also committed to writing to my GP, recommending an increase in my current medication - exactly what I had initially requested from my GP, who had flatly refused, claiming it wouldn't be effective. Now, I feel hesitant to even approach my doctor again due to her previous unhelpful response, despite the fact that a hospital physician is recommending the very treatment I sought.

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