SM

Susan M. 8 years ago • From Google

Rating

Bad

Terrible doctor dismisses patient's health concerns

I am absolutely devastated by the treatment I received during my recent consultation. I called to discuss management of my long-term condition and a new, extremely painful medical issue. After two years, they finally agreed to adjust my medication, but when I tried to prioritize addressing the new symptoms that were causing me significant distress, the GP spoke to me condescendingly, as if I had no understanding of my own medical needs. When I attempted to advocate for myself, I was essentially told to find another doctor. Upon trying to lodge a complaint with the practice manager, I was informed that complaints must be submitted in writing and no direct appointment would be made. Throughout my extensive medical history, I have consulted numerous healthcare professionals, but I have never encountered such unprofessional and dismissive treatment. I strongly advise anyone considering this medical practice to thoroughly review their reputation and approach to patient care. My experience was nothing short of unacceptable.

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