KM

Khurram M. 2 years ago • From Google

Rating

Bad

Terrible doctor failed to help my gout

During my holiday, my Gout became severely aggravated, preventing me from sleeping for 4 consecutive days. Upon returning, I promptly consulted my GP and met Dr. Latif. She immediately identified the condition as gout and prescribed Colchicine (immense gratitude!!!) while providing a blood test form, recommending testing in 6 weeks. Considerately, she printed the form, knowing my wife, a Healthcare Professional, could perform the blood draw, thus streamlining the process. On 31/07/2023, I scheduled a phone consultation with Dr. Bal - a decision I deeply regret. I attempted to explain my need for additional Colchicine, highlighting my daytime comfort but extreme nighttime pain and sleeplessness. My goal was managing gout-related inflammation and discomfort. However, he flatly refused prescription, dismissively suggesting Ibuprofen (which I've been taking for weeks) and Naproxen. Furthermore, he challenged Dr. Latif's diagnosis, suggesting I undergo blood tests for "proper" confirmation. This implied my previous diagnosis was somehow questionable, despite my wife's professional healthcare expertise. I even offered photographic evidence, which he summarily ignored. This isn't an isolated incident of him disregarding patient concerns. Is this the standard of care my tax contributions support? I categorically refuse future consultations with him, whether in-person or remote. It's frustrating that while dedicated staff like receptionists work diligently to secure appointments, an ineffective GP demonstrates such poor patient interaction. The surgery should mandate communication and interpersonal skills training, utilizing Continuing Professional Development opportunities to enhance healthcare professionals' empathy and listening abilities.

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