Priory Surgery
Khurram M. 2 years ago • From Google
Bad
Terrible doctor failed to help my gout
During my holiday, my Gout became severely aggravated, preventing me from sleeping for 4 consecutive days. Upon returning, I promptly consulted my GP and met Dr. Latif. She immediately identified the condition as gout and prescribed Colchicine (immense gratitude!!!) while providing a blood test form, recommending testing in 6 weeks. Considerately, she printed the form, knowing my wife, a Healthcare Professional, could perform the blood draw, thus streamlining the process. On 31/07/2023, I scheduled a phone consultation with Dr. Bal - a decision I deeply regret. I attempted to explain my need for additional Colchicine, highlighting my daytime comfort but extreme nighttime pain and sleeplessness. My goal was managing gout-related inflammation and discomfort. However, he flatly refused prescription, dismissively suggesting Ibuprofen (which I've been taking for weeks) and Naproxen. Furthermore, he challenged Dr. Latif's diagnosis, suggesting I undergo blood tests for "proper" confirmation. This implied my previous diagnosis was somehow questionable, despite my wife's professional healthcare expertise. I even offered photographic evidence, which he summarily ignored. This isn't an isolated incident of him disregarding patient concerns. Is this the standard of care my tax contributions support? I categorically refuse future consultations with him, whether in-person or remote. It's frustrating that while dedicated staff like receptionists work diligently to secure appointments, an ineffective GP demonstrates such poor patient interaction. The surgery should mandate communication and interpersonal skills training, utilizing Continuing Professional Development opportunities to enhance healthcare professionals' empathy and listening abilities.
Something is seriously amiss with this medical practice!!!! Their phone line remains engaged until late morning, despite their website claiming they open at 8am... The reception staff are utterly..
Priory Surgery
Dairy M.
Interacted with Louise once more, and she continues to be incredibly condescending and disrespectful, completely unsuitable for work in a medical setting. Her lack of empathy, professionalism, and..
Priory Surgery
Sayed S.
I'm completely fed up with this medical facility - it's absolutely terrible. Getting an appointment is impossible, and they constantly make excuses to redirect you to their pharmacy for checks. The..
Priory Surgery
Simone S.
Securing an appointment is extremely challenging, yet the medical professionals are top-notch. I personally had an excellent encounter with Dr. Ajitpal Hans, and my child was also well-treated by..
Priory Surgery
Fae F.
I attempted to contact their office and was met with an incredibly unprofessional experience where the receptionist abruptly terminated the call before I could even speak. The wait times are..
Priory Surgery
Leanne T.
I cannot endorse this surgical procedure based on the subpar treatment my family and I have experienced.
Priory Surgery
Nadeema S.
Securing a medical consultation here is an exercise in futility. Despite being instructed to call precisely at 8 AM and request a callback, you're left waiting an hour, only to discover no..
Priory Surgery
nikkiw6 n.
I was initially placed on a waiting list to consult Dr Nice about what seemed like a trivial digestive concern. After 8 weeks, I found myself undergoing surgery for bowel cancer. The level of..
Priory Surgery
D W.
Truly, this is the most incompetent, disrespectful, and utterly useless general practitioner I've ever encountered. The way they treat their vulnerable and disabled patients is nothing short of..
Priory Surgery
Simon B.
The surgical office consistently fails to answer direct calls, instead routing patients to a voicemail system for prescription inquiries that remains perpetually unattended.
Priory Surgery
Sophia F.
This medical facility is utterly incapable of meeting the needs of professionals with busy schedules. Anyone with a regular job should steer clear - securing an appointment requires endless phone..
Priory Surgery
jay t.
Absolutely abysmal communication and scheduling. I've made numerous attempts to book a consultation, but every single time I'm informed they're completely booked and advised to retry at 8am the..
Priory Surgery
Neil R.
Dr. Amisha Patel is an absolute miracle worker. Her calming demeanor instantly alleviates my anxiety. The medical center must do everything possible to retain her as a healthcare professional.
Priory Surgery
Spiceman L.
Priory Surgery Highwycombe is hands down the most abysmal medical practice I've ever encountered! While the doctors are just doing their job, the reception staff are a complete disaster. They..
Priory Surgery
Dana C.
I thoroughly enjoyed my visit, with the medical staff being exceptionally kind and welcoming throughout my time there.
Priory Surgery
Shekhar S.
The receptionists here display an incredibly unhelpful and discourteous demeanor. During my recent interaction, I attempted to obtain my local records and explained my needs to the receptionist. She..
Priory Surgery
Jackie H.
My family has relied on this medical practice across five generations. From my childhood memories of Dr Medhurst, Dr Wilson, Dr Bacon, Dr Graham, to the more recent Dr Bal, these physicians were..
Priory Surgery
Maya S.
Securing a medical appointment at this GP practice is practically unattainable. Advance booking is futile, and despite dedicating an hour to phone calls early in the morning, obtaining a..
Priory Surgery
WindowsX W.
The front desk staff seem to think they're medical professionals. I wasted more than 60 minutes attempting to connect, only to be informed by the receptionist that in-person consultations aren't..
Priory Surgery
Kartik P.
Their customer service is absolutely terrible with phone communication. For the past three weeks, I've been attempting to reach them, but they consistently fail to answer. Even when I was preparing..
Priory Surgery
J K.