Thorns Road Surgery

I’ve only had to get an appointment twice in the last three years and both seem to be the only option of a phone. The GP was terribly disrespectful, acted like I wasted her time and started making..

Warm, caring, and personable staff who went out of their way to help

Scheduling an appointment with this medical practice feels like trying to arrange an audience with the Vatican's head. My stance on the recently implemented NHS booking platform remains unaltered...

I've been a patient at this medical practice since birth (50 years), initially with Dr Patel and Mr Shah who were always incredibly accommodating. Now, getting an appointment is incredibly..

Absolutely dreadful service with completely indifferent employees who show zero interest in helping customers. Steer clear of this organization! Their level of apathy is shocking and they..

Zero compassion whatsoever. Completely unwilling to hear me out. The physician claimed she was pressed for time and had an upcoming meeting (despite me arriving punctually for my scheduled slot)...

I recently became a patient at this medical practice and I can confidently say it's the most exceptional GP surgery I've encountered. Scheduling appointments has been completely seamless. The entire..

Endured a two-week delay to secure a medical appointment—truly speaks volumes about the current state of healthcare accessibility.

I'm hesitant to give a single star since I haven't consulted all the physicians. I've been a patient at this practice since childhood, and back then, Dr. Patel and Dr. Shah were exceptional -..

The personnel were incredibly supportive and accommodating.

Excellent service from start to finish - everything was resolved quickly and smoothly. The staff were incredibly supportive and made the whole process effortless.

Dr. Sandikop displays an appalling bedside manner, consistently coming across as condescending and highly unprofessional. I've decided to completely avoid her practice after multiple terrible..

This is hands-down the most disappointing medical practice I've ever dealt with, from top to bottom. The entire team, including the practice manager, staff, and most doctors, demonstrate a shocking..

After relocating to quarry bank, I explored various medical practices and decided to visit Thorns Doctors. When I inquired about joining their practice, the staff were incredibly friendly and made..

What an exceptional experience at Thorns Road Surgery today. We encountered a critical issue when our NHS smart cards were unexpectedly blocked, preventing us from accessing patient prescriptions...

It's disheartening when healthcare becomes purely profit-driven. "New patients welcome," they claim... Yet, doctor appointment wait times stretch to 3-4 weeks, and I suspect they're deliberately..

This medical practice is absolutely terrible. Scheduling an appointment is impossible, and their communication is nonexistent. They completely disregard mental health concerns and seem indifferent..

Personnel display discourteous behavior; I'll be seeking alternative service immediately

Subpar customer support. Unresponsive. Delayed communication.

The welcoming team at the front desk creates a warm atmosphere, and Dr. Sanikop stands out as both highly competent and personable. I wholeheartedly endorse this medical practice for primary care.