Mildmay Medical Practice
Alice T. 2 years ago • From Google
Bad
Terrible doctor traumatizes worried mother and baby
I've waited a day to see if I could calm down and let it go. However, I genuinely believe my experience yesterday merits a 1-star review of this medical practice. I brought my 6-month-old baby in because she had a high fever, was vomiting, and clearly distressed. After monitoring her symptoms overnight and receiving an unsatisfactory phone consultation with 111, I sought help from my GP. Despite initially agreeing to see me that day, I was seen by the most unprofessional doctor imaginable. He was rude, cold, condescending, intimidating, and completely unhelpful. He briefly examined her and dismissively stated, "it's just a virus." As a new mother with a record showing we rarely seek medical attention, I was appalled. No parent should be made to feel as belittled as I was. The advice is to seek help, yet the moment you do, you're immediately judged. I acknowledge the system is broken and that healthcare professionals are tired, overworked, and underpaid. I wish things were different. However, I cannot excuse such unprofessional conduct and poor bedside manner. The GP simply texted me information instead of providing proper guidance, which was incredibly lazy and inadequate. While I've had positive experiences with nurses during my daughter's vaccinations, both the 6-week and 6-month check-ups with the doctors have been thoroughly disappointing.
The front desk personnel are absolutely wonderful and supportive. My family and I recently relocated from Glasgow to London, and we encountered some complications with our medical documentation and..
Mildmay Medical Practice
Kevin K.
I am grateful to Liberty and her team for their exceptional responsiveness and eagerness to help me address all of my questions with utmost efficiency.
Mildmay Medical Practice
Michaela K.
The employees were incredibly supportive and accommodating, enabling me to quickly secure my required travel vaccinations with minimal hassle.
Mildmay Medical Practice
giovanni f.
If alternative healthcare providers are available, I strongly recommend seeking care elsewhere. The female receptionist displayed an unacceptable level of unprofessionalism, showing a dismissive and..
Mildmay Medical Practice
Sarah F.
I recently became a patient at this clinic and am impressed by the warm, caring approach of the healthcare team and the smooth, well-run nature of the practice. Much appreciation for their excellent..
Mildmay Medical Practice
Yasmin Y.
Ever since Dr Diane Wheeler took over, this GP practice has become utterly ineffective. As a diabetic patient, securing appointments is nearly impossible, and I'm consistently forced to endure..
Mildmay Medical Practice
Ben M.
After four months, I remain without any reply to my numerous attempts to communicate via email and phone, seeking medical documentation needed for employment purposes. As a result, I have opted to..
Mildmay Medical Practice
Lou L.
Medical professionals exclusively offer telehealth consultations, making face-to-face visits completely unattainable. Absolutely worthless.
Mildmay Medical Practice
Cristina P.
The customer service here is abysmal. The receptionist clearly has no interest in interacting with patients. Completely lacking in problem-solving skills, empathy, or basic courtesy. She repeatedly..
Mildmay Medical Practice
Fearghal O.
Highly satisfactory telehealth appointment with Dr Low.
Mildmay Medical Practice
Pauline H.
Throughout the past half-decade, I've sought medical attention at Mildmay Medical Practice for multiple health issues. Despite consulting various physicians during this period, I've been..
Mildmay Medical Practice
Jonathan S.
I've been a patient at this medical practice since 1998 and rarely seek medical attention, believing in avoiding unnecessary strain on the NHS. Throughout the years, most doctors have been..
Mildmay Medical Practice
Loosetooth L.
I'm giving them the minimum rating of 1 star only because a zero-star option doesn't exist. Their professional incompetence is truly remarkable. My wife was a patient for several years,..
Mildmay Medical Practice
Kelly B.
I've been a patient at this medical practice for three years now, and I can confidently say that both the reception team and physicians have been consistently excellent. Recently, I've required more..
Mildmay Medical Practice
Katie A.
I'm incredibly thankful for this medical facility that took such wonderful care of my partner during his time of need. The staff, particularly Libby (though he couldn't recall everyone's name), were..
Mildmay Medical Practice
mal m.
An exceptional medical procedure. The personnel consistently demonstrate outstanding support and assistance.
Mildmay Medical Practice
Pavel R.
Another dreadful encounter with their service. They contacted me at 10:10 about a scheduled appointment at 11:00, forcing me to hastily depart from work. Upon arrival, no trace of the appointment..
Mildmay Medical Practice
Sinead S.
Not nearly as terrible as others suggest. I've found the general practitioners to be supportive and understanding. Additional note: the front desk team was exceptionally accommodating and truly went..
Mildmay Medical Practice
B G.
Dr. Arrowsmith is an exceptional healthcare provider who truly prioritizes patient care. Her compassionate approach and willingness to take the time to thoroughly understand my medical concerns have..
Mildmay Medical Practice
Ashraf I.
Daniel provided exceptional assistance 👏 he deserves a promotion The service quality has notably enhanced over the past couple of years.
Mildmay Medical Practice
Nicki N.