Gables Surgery

Absolutely dreadful experience attempting to contact this medical practice. I've been their patient for decades, and I've never encountered such poor service. Today, I've been stuck waiting on hold..

Highly satisfied with the assistance provided. Much appreciation.

Steer clear of this place. The reception staff display a shocking lack of professionalism and courtesy. You'd be far better off seeking care elsewhere. Patients are made to feel unwelcome and..

Their phone support is consistently unresponsive, and scheduling a consultation seems impossible. I've spent countless minutes, often exceeding an hour, waiting in their queue, eventually forced to..

Su, the surgery/office manager, is absolutely fantastic. Her responsiveness, empathy, and efficiency are consistently top-notch. She's a true delight to interact with and handles matters swiftly...

The staff was incredibly supportive and assisted me perfectly.

I called earlier today and connected with Tanya, who instantly grasped my mental health challenges and conversed with me compassionately. Her approach made me feel valued and understood...

I spent 20 minutes on hold at position 1, only to be greeted by an automated message saying they couldn't take my call and then disconnecting. I tried again, waiting 30 minutes in different queue..

Impossible to schedule an appointment through any means. Not online, not via telephone, not even in person at the facility... absolutely awful...

After an extended period, I took my son to see the family doctor, and the experience was refreshingly smooth. Booking the appointment through the patient App was incredibly straightforward...

We have been patients here for about 10 years now and i am appalled at the negative comments. We have always been treated with consideration and care by ALL the professionals and that includes the..

Utterly abysmal service, their recently launched app completely fails for booking appointments, and they're unreachable by phone for an entire hour. The entire operation is a complete disaster. Once..

The medical care here is completely unacceptable. Our family has experienced critical health emergencies, and each time we've consulted this doctor, we've been systematically disregarded. The..

I am utterly appalled by the treatment I received from Dr Sneha Amin. It took me a week to secure an appointment, and when the day arrived, I was left waiting 30 minutes past my scheduled time. She..

Absolutely the most terrible general practitioner I've encountered!

Scheduling an appointment is an incredibly time-consuming process, often requiring 2-3 hours on the phone. Waiting for test results drags on for what seems like months. Overall, an extremely..

Wasted an entire hour of my life only to be greeted by an automated system that ultimately informed me they couldn't even handle my call!

I've been a patient at this medical practice for a while, and when my family and I initially signed up, the service was excellent. Now, however, getting an appointment is incredibly difficult. I..

Dr. Nadia Rahman stands out as an exceptional physician - highly competent, attentive, and compassionate. She truly goes above and beyond in providing excellent care. My sincere appreciation for her..

I had a terrible encounter with nurse Okobi during my appointment, which marks the third unsatisfactory interaction with her. She consistently appears disinterested and unwilling to provide care...