Carrington House Surgery

I was dealing with a concerning dermatological issue and struggled to secure a consultation by phone, so I submitted an online request. They promptly returned my call and scheduled an appointment..

My aging mother has been dealing with type 2 diabetes, and throughout her journey, she's received zero guidance or support. Securing a medical consultation seems utterly unattainable! There's..

Always accommodating and consistently professional in the past. However, two years later, this medical practice has become a complete disappointment. They seem reluctant to answer phone calls,..

This medical practice is an absolute farce. Initially, they claim your test results are fine, then send a cryptic text three days later demanding you take antibiotics without explaining why. When..

If I could rate lower than zero, I absolutely would. This GP surgery is hands down the most frustrating medical practice I've ever encountered. Supposedly, you can book online through patient access..

For over 10 days, I've been battling a severe, persistent cough that's causing significant chest pain. I've been attempting to secure a medical appointment since Tuesday, calling the practice daily..

This medical procedure is a complete embarrassment for the National Health Service. The physicians here display zero compassion and make no effort to show any concern.. their sole motivation appears..

Terrible front desk personnel, discourteous and consistently uncooperative about scheduling meetings

A GP's prescription blunder occurred THREE SEPARATE TIMES, leading to an ambulance dispatch and substantial NHS expenditure. These repeated errors stemmed from multiple doctors at the practice..

I've been a patient at this medical practice with my family for four years, and we've consistently received excellent service and communication. While there have been instances where same-day..

Attempting to schedule an appointment here is a nightmare. The phone wait time consistently exceeds three-quarters of an hour, and when you finally reach a representative, they invariably claim to..

Singling out this particular surgery might not be entirely fair, as my experiences with the NHS have been consistently subpar across multiple interactions, which I typically try to avoid (a..

I contacted the reception to schedule a consultation, which was set for 5 weeks in the future. I suspect I have a UTI or cystitis - not urgent, but bothersome. I attempted to call at 8:30 AM for an..

Utterly overwhelmed and lacking adequate support. Each time I ring right as their lines open, I'm met with a waiting list exceeding 30 people. Their phone infrastructure is equally problematic - I..

I've been a patient at this medical practice for an extended period, and I would strongly advise against scheduling an appointment with their physicians if you're dealing with mental health..

Received exceptional treatment from Alishaan. The welcome at the front desk was delightful! Plus, I managed to secure a morning appointment yesterday. Dr. Herath is truly the most compassionate..

Inefficient and incredibly discourteous employees. Securing a same-day appointment is impossible since their phone line remains perpetually unanswered until all slots are filled. During my rare..

I interacted with DAISY, who demonstrated extreme unprofessionalism and incompetence, particularly when addressing my three-month-old baby's skin condition. Her approach was shockingly rude and her..

The staff members are pleasant, but the patient care is seriously lacking. I've been attempting to schedule an appointment for a fortnight, and today when I finally got through, I was informed no..

Completely worthless, utterly pointless. This service deserves to be removed from the NHS registry and, more critically, stripped of all taxpayer financial support.