RM

Rebecca M. 2 years ago • From Google

Rating

Bad

Terrible doctors practice with zero communication skills

If I could rate this experience lower than the minimum, I absolutely would! Terrible service, I've been completely mishandled with scheduling. I endured a 5-week wait for my infant's 8-week vaccinations and my postpartum checkup (now my baby is almost 12 weeks old). I went to Worle Medical Practice as they originally instructed, only to be informed the appointment was actually at Cedars Surgery. I deeply regret relocating from my previous healthcare provider. I was promised a follow-up call about an appointment... which never materialized. Then I received a letter demanding I schedule the appointment, which I did. The very next day, I got two separate text messages suggesting different appointment times and dates, and upon arriving at the clinic, I discovered I had an additional appointment I was never even informed about.

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