Park Medical Centre
K W. 11 months ago • From Google
Bad
Terrible doctors who fail neurodivergent patients
This medical practice is absolutely not accommodating for autistic individuals. The waiting room is cramped with loud music causing sensory overload. Receptionists are unreliable, failing to properly document calls and falsely claiming appointments are made. You encounter different GPs each visit, who provide conflicting medical advice. Their communication is consistently unclear and confusing. I experienced contradictory guidance about treating a skin condition - one doctor insisted it was fungal, another claimed it was autoimmune. After completing fungal treatment and returning, the initial doctor remained convinced it was fungal. Applying both creams resulted in my psoriasis spreading and worsening. Appointment times are disregarded, with patients arriving later being seen before those who arrived on time, which triggered my meltdown and ultimately led me to leave the practice. Medication instructions are equally problematic. Despite clear guidance from online sources and pharmacists about dosage, the GP provided inconsistent and vague instructions, leaving me improperly medicated and feeling unwell. When attempting to confirm an appointment, receptionists demonstrated complete disorganization. One claimed an appointment was scheduled, but the next day another staff member insisted no record existed. This could have resulted in a wasted trip and unnecessary inconvenience. I've witnessed similar mistreatment of other patients, including an elderly gentleman with mobility issues being made to wait unnecessarily. After years of persistent problems, I'm absolutely done with this practice. They are unquestionably the worst medical facility I've encountered. The practice manager is particularly awful, displaying a shocking lack of understanding about neurodiversity and treating patients inhumanely. They urgently require investigation and significant improvement.
Unresponsive and unhelpful, this medical practice fails miserably at basic patient care. Their staff are consistently slow to pick up phone calls and appear disinterested in addressing patient..
Park Medical Centre
Ian C.
Formerly a decent medical practice before the pandemic, they've since become frustratingly inefficient. Scheduling an appointment now requires waiting an excessive number of weeks, resulting in a..
Park Medical Centre
Justin H.
The front desk staff were incredibly unhelpful and seemed frustrated that I was unsure about my exact address details. Surprisingly, they had unilaterally modified my address to a location I've..
Park Medical Centre
isobel h.
I am thoroughly impressed with this medical practice and couldn't be more satisfied. Every staff member demonstrates exceptional dedication and goes out of their way to provide support. The..
Park Medical Centre
Tim S.
Terrible customer experience. I was dismissed and told to get a blood test at either Heywood or Moorlands locations, but both facilities refuse to accommodate me without a prior referral from my..
Park Medical Centre
Gary S.
Outstanding training experience with truly compassionate personnel!
Park Medical Centre
Sharon C.
After this experience, I'm quickly reminded of exactly why I typically avoid this place altogether.
Park Medical Centre
Molly P.
Exceptional service once again! I filled out a straightforward assessment form, received prompt testing, got a same-day consultation, and was efficiently referred onward. Every staff member..
Park Medical Centre
Brittany L.
Appalling medical professionals. Discourteous personnel. Constantly being given the runaround about scheduling an appointment through triage, with repeated promises of a callback that never..
Park Medical Centre
Stacy C.
I'm at my breaking point after 33 years of terrible healthcare. Nine years ago, they repeatedly dismissed my symptoms as IBS, only to discover two years later that I have cancer that had been..
Park Medical Centre
tim f.
Another dreadful encounter with this awful medical facility, where the doctor treated me like a drug-seeking addict despite my legitimate need for sleeping medication for a four-week period, even..
Park Medical Centre
Sam N.
Extremely frustrating experience with terrible customer service. The front desk staff was completely unresponsive during my call and abruptly terminated our conversation without any explanation. I..
Park Medical Centre
Jenny T.
Disgraceful conduct, with fundamental patient information rights completely disregarded! The anguish and distress I've endured due to the appallingly incompetent administration at park medical..
Park Medical Centre
K W.
This medical practice is absolutely not accommodating for autistic individuals. The waiting room is cramped with loud music causing sensory overload. Receptionists are unreliable, failing to..
Park Medical Centre
Jeanette M.
I called the medical practice a fortnight back and had a helpful conversation with a compassionate doctor. As a full-time caregiver for my elderly 90-year-old father, with no alternative support, I..
Park Medical Centre
John T.
I experienced top-notch care at Park Medical Centre. The online triage system quickly arranged my appointment, and I saw a Doctor the same day who promptly referred me to A&E. My medical concern was..
Park Medical Centre
Adriaan P.
I experienced absolutely abysmal customer service and zero assistance! After enduring over 10 minutes waiting on hold, I was informed that the medical practice was 'unable' to schedule patient..
Park Medical Centre
Stephen H.
After being with this medical practice for a decade, I've reached my breaking point. Following a heart attack on October 24th, it's now late January and I'm still unable to secure a doctor's..
Park Medical Centre
David W.
After dedicating nearly half a century to my previous medical practice, I've made the switch to Leek Health Centre. The difference is remarkable - this facility operates with true professionalism..
Park Medical Centre
Rachel R.
Top-notch customer care, courteous front desk personnel, and truly exceptional medical professionals from my perspective.
Park Medical Centre
Andrew G.