Bousfield Health Centre

An absolute nightmare from start to finish. Steer clear at all costs. This surgical experience is riddled with problems and fundamental flaws. Their entire operational approach is completely..

This medical procedure is utterly appalling - their complete absence of empathy, kindness, and basic human dignity is simply inexcusable. My elderly mother, aged 98, who has been a loyal patient for..

Disorganized medical practice. Discourteous and inept personnel. Physician consistently absent. Operates numerous clinics. Staff universally underachieving. Clearly focused solely on financial gain...

Terrible service from the front desk staff who desperately need to be fired. I waited endlessly in the first position of the queue, and they took half an hour to pick up the phone. Not only did they..

If you're seeking a medical consultation, prescription refill, or mental health support, be prepared to schedule at least a month ahead - and even then, your chances are slim. Their communication is..

I want to express my gratitude to the exceptional team at Bousfield Surgery for their outstanding and efficient administration of the COVID-19 vaccine today. Your professionalism was truly..

I've encountered challenges with this medical practice before, and despite assurances that past problems would be resolved, I proceeded. However, today marks the breaking point for me as a caregiver..

Exceptional service that truly exceeded my expectations.

£50 charged for a document processed eight weeks behind schedule, arriving just two days prior to Christmas! The form, spanning merely four sentences, vaguely referenced medical consultations from..

If you care about your well-being, steer clear of this physician! Dr. Udinike utterly failed to diagnose a critical medical issue, despite being directly informed of the patient's symptoms. This is..

The surgery is an absolute farce I have an overwhelming number of grievances that cannot be fully articulated. I have repeatedly contacted the practice manager, out of professional courtesy, to..

Since the founding physicians departed, this medical facility has experienced a significant decline in quality. The newly implemented triage approach is utterly ineffective, and their phone..

I recently got my covid vaccine on January 20th at this medical facility, and I must say the entire experience was outstanding. Every staff member provided incredible care and service from beginning..

I am utterly speechless about the appalling quality of this medical practice! Despite the pandemic's impact on healthcare, this surgery absolutely must be shut down. My son has incredibly complex..

Always stuck on hold, even when there's barely anyone waiting. Diabetes-related paperwork keeps getting delayed. They seem to deflect responsibility. A truly frustrating medical office experience.

Terrible service - Google failed to indicate their closure on a regular workday. Zero communication or heads-up to customers. Completely unacceptable.

I recently went to their facility for my first covid vaccination. From the moment I arrived at the entrance, everything was handled with utmost professionalism, right through to my interaction with..

Although I understand the importance of Covid vaccinations, the current process for interacting with reception staff needs significant improvement. The vaccination site's 'greeter' is routing people..

After almost 60 minutes, I'm still on hold, attempting to assist my elderly grandmother who is critically ill. Earlier today, she personally contacted the clinic and was informed by a receptionist..

The reception services at this medical practice are utterly disorganized and incompetent. On one occasion, I was informed that appointments could only be made by phone. When I called another time, I..