NS

Nana S. one year ago • From Google

Rating

Bad

Terrible e-consult experience with unresponsive doctors

One star due to a mixed experience. While some doctors are attentive and willing to listen, the e-consultation service falls short. The online consultation lacks thoroughness, with medications being prescribed for high blood pressure without proper examination or patient assessment. Communication through the e-consult platform is virtually non-existent, and promises of booking appointments are frequently forgotten. Significant improvements are urgently needed to enhance the quality and reliability of their remote healthcare service.

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