The Light Surgery

These folks provide an absolutely abysmal customer experience. I strongly advise against doing business with this company.

Staff at the front desk were unresponsive and unhelpful, providing minimal assistance when guests required support or information.

I want to express my gratitude for the exceptional support from the staff throughout my recent interactions. They've been incredibly helpful in scheduling my appointments and promptly responding to..

Extremely discourteous and deceitful when attempting to schedule a consultation. Case in point: I was informed that for a same-day slot, I must call early. Following those instructions, I phoned..

Sophie demonstrated exceptional compassion and empathy during my blood draw, transforming what could have been a stressful encounter into a remarkably pleasant experience. She was an outstanding..

I'm still waiting on my test results. They claim no test was even conducted. My appointments are consistently disorganized. Despite arriving 5 minutes early, I'm always left waiting around 30..

This medical practice has been incredibly supportive during various health challenges, with welcoming personnel and consistent availability of physicians when needed. Their online consultation..

I was initially told I could have an appointment at 2:30 PM, but then received conflicting text messages suggesting a 12:15 PM slot, despite my earlier request for an earlier time being firmly..

Getting medical assistance at this place is like waiting for a miracle. I'm compelled to shell out £24 monthly for medication that should cost £9.99, all because the staff are incompetent,..

My GP contacted me about creating an app early in the morning, but their communication is abysmal. Their phone lines are consistently unresponsive, forcing patients to wait endlessly or experiencing..

Despite the hectic nature of the day, Dr. Karen Kamba took a moment to provide a thorough explanation and demonstrated genuine compassion and empathy. I want to express my gratitude to the doctor..

Absolutely dreadful surgical experience - personnel completely unresponsive to calls - scheduling an appointment is an arduous process and the staff's demeanor is utterly unprofessional

This establishment is truly exceptional, with an outstanding team of employees. It's evident that certain staff members demonstrate extraordinary dedication to their patients, particularly Deena!..

Clear signal strength and prompt functionality

Customer service could seriously use an improvement! I've just concluded a phone conversation with a front desk employee who displayed a complete lack of professionalism and courtesy. Her demeanor..

We arrived precisely at 15:24 for my daughter's 15:30 dermatology appointment, yet receptionist Emily immediately marked us as late. When I highlighted that we were actually on time, she promised to..

On 18th December, I went to the Surgery Numerous blood tests were conducted as recommended. However, after three weeks, critical test results like Calcium-Bone Profile, Liver Function Tests, and..

Capacity has gotten better after recent updates. Navigation feels smoother now. The GPS team seems to consist of very junior or newly certified professionals. They're impressively detailed in their..

I'd give this surgery zero stars if I could! The service is absolutely abysmal. If you're looking to squander precious moments of your life, this is the place to go. I have never encountered such an..

Throughout my six-year relationship with this medical practice, I've consistently received exceptional healthcare. Whenever I'm feeling unwell, I have complete trust in their ability to support me...