The Clapton Surgery

Exceptionally gentle and compassionate with both kids and grown-ups Strongly endorsed

I've been a patient at this medical practice for more than a decade, and Dr. Shariff along with the front desk team are incredibly friendly. Additionally, the recently added Dr. Hadi is equally..

If I could give zero stars, I absolutely would! This is hands down the most terrible general practice ever! The receptionist is completely unhelpful, and booking an appointment with a doctor is..

I'd give this zero stars if possible! The receptionist is absolutely incompetent. When I attempted to schedule an appointment, I was instructed to call at 8:30 AM, which completely contradicts their..

Dr. Sharif demonstrates excellent bedside manner, though the front desk staff can occasionally come across as brusque and less welcoming.

Their customer service is extremely poor Even the medical staff are dismissive when communicating via phone, and the front desk personnel treated me with complete disrespect Absolutely no compassion..

I encountered a deeply troubling situation at this medical clinic that left me feeling marginalized due to my religious background. Those of the Jewish faith might want to explore alternative..

I've been registered with this general practice for a decade and a half, and not once have I encountered a significant problem, even throughout the challenging COVID pandemic. The reception and..

The reception staff here are absolutely dreadful - rude and completely unprofessional. They gossip among themselves while patients wait, and are incredibly unhelpful. Since registering a week ago,..

Absolutely dreadful medical practice! Securing an appointment is practically impossible, whether you're trying early morning phone lines or their online booking system. After enduring 14 years with..

Absolutely terrible surgical experience. Scheduling was a nightmare with practically no appointment slots and extremely limited emergency options.

Thank you. When I call the medical practice, I'm greeted by an automated system that tells me I'm 10th in line, and I've already wasted 4 minutes listening to a broadcast. Then I wait through 10..

The personnel here display a terrible attitude, primarily engaging with each other instead of attending to customers. Getting an actual in-person doctor's appointment appears completely futile, with..

The front desk staff were incredibly discourteous, and I'm absolutely certain I won't be returning to this establishment.

Extremely Disorganized Medical Facility. Constant scheduling difficulties. The interior space feels overcrowded and cramped, with additional frustration from parking challenges. Underwent two..

The front desk staff's demeanor was incredibly off-putting and dismissive. I was simply seeking urgent medical attention, yet was met with an unhelpful and curt attitude :(

I was impressed by the first contact physiotherapist, who appears to be from a separate department. Despite this, every other interaction with the practice has been frustratingly ineffective. Why..

The medical professionals demonstrate compassion and competence. However, the administrative personnel come across as somewhat discourteous. They consistently engage in loud conversations and..

Extremely satisfied with the service. The team demonstrated great professionalism and attentiveness, with particularly noteworthy support from Mrs. Shazada Fattah, the practice lead.

The front desk staff are absolutely dreadful, and the surgical department leader, Dr. Sharif, is even more unbearable!!! Despite having some talented physicians initially, they all end up departing..