Alma Medical Centre

My interactions with this medical practice have been consistently excellent. The front desk personnel are unfailingly friendly and competent, simplifying the process of scheduling appointments and..

This medical practice is completely useless. They should seriously consider shutting down. Absolutely no assistance provided whatsoever.

The staff and doctors are genuinely pleasant during my visits. However, the appointment scheduling process is deeply problematic. I've been battling to secure a GP appointment for an extended..

Phoned reception multiple times since early morning, and each call was met with nothing but dishonesty and deception

Their behavior demonstrates a clear lack of professionalism and basic courtesy.

The personnel here are absolutely top-notch, from the front desk team to the medical professionals. Within just a single hour, from my initial morning phone call to departing the facility, I..

Looking through the reviews, I understand the common frustration with e-consult and the challenges of securing a GP appointment. Recently, I visited the urgent treatment centre at RSH on a Sunday..

If I could give zero stars, I would. Seriously, steer clear and DO NOT REGISTER HERE! I've been with this medical practice my entire life, now at 28, and for years I've battled to receive any..

I was thoroughly impressed with the medical care provided. The reception staff were exceptionally helpful and supportive, particularly when my son required urgent medical assistance. Each physician..

This isn't my inaugural critique of Alma, and I'm delighted to report it's significantly improved since my previous assessment. The newly introduced protocols and the exceptional medical staff,..

Receptionist dominates, doctor seems absent. When scheduling an appointment, the front desk staff merely answers calls with unhelpful responses like "no appointments available" or "call back later."..

Received an unexpected email containing a complete stranger's confidential medical documentation, which turned out to be a coroner's report with deeply sensitive personal information. This..

I've been around this place for more than half a century, and the deterioration is evident. Only one respectable individual remains. Some folks really need to adapt and integrate. The atmosphere is..

Skilled medical professionals, but the front desk staff and check-in process are incredibly frustrating and poorly managed.

Absolutely zero respect shown here. Completely unacceptable treatment and customer service that falls far below any reasonable standard. Total disappointment.

Completely let down. The e-consultation platform claims to start at 8am, but by 8:04am it's already shut down, forcing you to wait a full day before submitting your inquiry. It's impossible to..

I've dedicated my entire working life to the NHS since age 17 and retired just two years ago. Alma medical centre has typically offered excellent service, but today was absolutely unbearable. While..

I'm penning this review for an acquaintance, and I'm utterly appalled. She desperately sought medical attention today, having been sick for a fortnight. Their response? Absolutely not. When she..

We've been patients at this medical practice for an extended period, and the quality of care has been outstanding, particularly under Dr Ord-Hume's guidance. Whenever I've required medical..

This medical center is absolutely unacceptable!!! The medical staff are completely incompetent! I spent eighteen months trying to get my blood pressure medication adjusted, repeatedly contacting..