SP

Skeleton P. 7 years ago • From Google

Rating

Bad

Terrible first visit with endless frustration and delays

I recently signed up with this medical practice and had an absolutely dreadful initial experience. I couldn't schedule an advance consultation with a physician regarding an urgent medical concern due to unavailable time slots, but was advised to return at 8am the following day for an appointment. I was also instructed to bring specific documentation. Accordingly, I returned the next morning, booked an appointment, and brought supporting documents for verification. The nurse reviewed the paperwork and confirmed their acceptability, assigning me a time slot. Arriving 10 minutes early proved to be a strategic error, as I ultimately waited over an hour beyond my scheduled time to see the doctor, only to be informed that the documents I had previously shown to the nurse were inadequate. The physician offered some perfunctory apologies before essentially dismissing me and instructing me to return with the correct documentation. In total, I squandered approximately two hours queuing and waiting, only to be essentially told to try again. My recommendation would be to seek medical care elsewhere if possible, as this practice demonstrates complete incompetence.

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