Woodside Medical Centre
Nicola B. 3 years ago • From Google
Bad
Terrible flu vaccine experience with unprofessional staff
I had scheduled a nasal flu vaccine appointment for my daughter weeks in advance, and we received a reminder text which seemed fine. However, when she arrived at the centre, she was informed they had no flu vaccine available, what little they did have was expired, and the Nurse hadn't even shown up. Upon calling to understand why this occurred, I was merely told "all I can do is apologise" - which is completely unacceptable. This is an absolute disgrace. How can you call yourself a medical practice when you're unclear about your vaccine inventory or expiration dates? Such incompetence completely undermines any confidence in both the practice and its staff. I'm thoroughly enraged by this treatment. When I inquired if more vaccines had been ordered, I was told they wouldn't arrive until the new year - another ridiculous response. It makes me question the entire purpose of such medical practices. Getting an appointment is already incredibly difficult, and when you finally secure one, they lack the personnel to even administer basic medical services. What an utter embarrassment of a healthcare provider. The staff's performance is so poor that I'm genuinely speechless. This practice desperately requires thorough investigation and significant improvement. Visited December 2022
To secure a consultation, you'll need to line up at the crack of dawn or bombard their phone lines starting at 8am. This seems to be a widespread challenge currently, though not unique to this..
Woodside Medical Centre
Susan S.
I'm thoroughly impressed with this medical facility and its exceptional team. Kudos to everyone for their outstanding service and care x
Woodside Medical Centre
Frances C.
Throughout my entire life, I've been receiving care at this medical practice, and in almost every instance, the medical professionals and support team have been incredibly supportive. Scheduling an..
Woodside Medical Centre
Caroline R.
Typically reliable if you can successfully schedule a consultation, but currently dissatisfied since I was verbally assured my child's test results were normal, only to receive a prescription letter..
Woodside Medical Centre
Damian B.
My daughter showed up at 7:45am on Wednesday 11/06/25 to begin waiting in line. She was the 8th person in the queue, which felt incredibly frustrating and absurd - being forced to wait like..
Woodside Medical Centre
Prince G.
Securing a medical consultation here is virtually impossible without physically showing up. Their telephone support is completely ineffective, with calls perpetually unanswered - you'd have better..
Woodside Medical Centre
Stacey S.
The medical staff, including physicians and nurses, are incredibly supportive and go above and beyond to assist patients. However, the front desk experience can be frustrating, with long wait times..
Woodside Medical Centre
janmariposo j.
The medical staff, including nurses and doctors, are incredibly welcoming and friendly once you meet them, but the administrative team appears remarkably unprepared. I've been attempting to obtain..
Woodside Medical Centre
Mark R.
I reached out to schedule a consultation on Monday, having not required medical services for quite some time. The front desk staff was incredibly unaccommodating. I was unable to secure an..
Woodside Medical Centre
Northern m.
Absolutely terrible customer support! It took me 28 phone calls across two days just to reach someone, and then I was stuck waiting on hold for a staggering 50 minutes !!!!! 50 minutes wasted..
Woodside Medical Centre
Jules U.
Absolutely dreadful surgical experience. Completely incompetent and senseless team. They never answer phone calls, which immediately divert to voicemail. Extremely unaccommodating and frustrating.
Woodside Medical Centre
Robert R.
I've been a patient at Woodside for years, and while I have no issues with Dr. Manchester and Dr. Brady, I can't speak for the other staff. Getting an appointment is nearly impossible, and..
Woodside Medical Centre
Aiden T.
If I could rate this lower than zero, I would. This was an incredible location during my childhood. However, recent issues have been so severe that I've ended up hospitalized after repeatedly..
Woodside Medical Centre
Daniel B.
They aim to minimize call volume, yet their same-day appointment system forces everyone to jam the phone lines at 8 sharp. Whoever dreamed up this brilliant strategy deserves to be locked away for..
Woodside Medical Centre
Марія О.
The service was absolutely abysmal! I spent countless attempts trying to schedule an appointment, but each time I was dismissed with the infuriating instruction, "You must arrive at 7 am to book."..
Woodside Medical Centre
Michelle M.
Exceptional medical professionals
Woodside Medical Centre
Simona R.
Regrettably, I must modify my previous assessment. Today, I experienced profound frustration after enduring a 25-person telephone queue, only to be dismissively advised to visit a local pharmacy. I..
Woodside Medical Centre
Desislava T.
Absolutely terrible experience. The front desk staff demonstrated complete indifference and displayed extremely unprofessional behavior that is completely inappropriate for healthcare professionals.
Woodside Medical Centre
Dani B.
I attempted to contact the medical practice a staggering 178 times within a single hour just to schedule an appointment for my infant child! Every single call was met with a perpetually engaged..
Woodside Medical Centre
Alina E.
Every time I need to schedule an appointment, I'm forced to spend at least an hour tied up on the telephone. Today, after 1 hour and 10 minutes of waiting, I finally reached someone, only to be..
Woodside Medical Centre
Andrew S.