SL

Sanju L. one year ago • From Google

Rating

Bad

Terrible gp clinic with unacceptable patient care

I'm having an absolutely terrible experience with this general practice. Their online booking system is completely non-functional. When I went in person due to severe kidney pain, a staff member promised to send me a booking link for an 8 AM appointment the next day. I followed through, but it's been over two weeks and I've received zero response. Forced to seek emergency care, I was redirected to an overcrowded hospital where I endured a grueling three-hour wait. After that ordeal, they finally provided medication and an IV drip, and I didn't get home until six hours later. To make matters worse, I subsequently discovered I'm dealing with both a urinary tract infection and a kidney infection. Their service is utterly unacceptable and completely inadequate.

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