Balderton Primary Care Centre

I've discovered the staff to be incredibly welcoming, warm, understanding, and genuinely compassionate. I feel truly blessed to be associated with this practice, as the team has consistently stood..

Total embarrassment. Whether you ring at 8 PM or 9 PM - they consistently lack available appointments and always accuse you of contacting them too late. Even attempting to submit a sample for..

Flu shots offered on a weekend - brilliant! Perfect timing for those with busy work schedules... kudos to the staff! The two nurses administering the vaccination were incredibly friendly and..

Appointment scheduling relies on a lottery method, with extensive waiting periods even if you manage to secure a slot. Mail processing is severely delayed, and correspondence from medical..

My little girl received her influenza immunization today. The healthcare professionals were absolutely fantastic in their approach with her. To any moms and dads feeling anxious about the process,..

Phoned for an appointment at 0800. Was second in the queue. Phone answered at 0807. (not bad I thought) Was told no appointments available , fully booked. Therefore there could only have been 1..

Completely revolting service, with constant nurse appointment cancellations preventing essential diabetic screenings. My daughter endured almost a fortnight waiting for a mere phone consultation,..

I noticed a concerning lump during a self-examination During a routine medical visit, I shared my concern with the nurse, who immediately took action and secured an urgent consultation with my..

Total embarrassment, the front desk personnel were incredibly unhelpful. I was supposed to see a specialist and initially, the receptionist claimed they'd email about transferring my appointment to..

Dr. Asante and his colleagues are truly exceptional, delivering outstanding performance with remarkable skill and dedication 👍

What's become of this healthcare system!!! I've been calling daily for a week, and when I finally got through, there were no available appointments. You're forced to wait weeks for critical test..

An outstanding visit. The front desk staff was incredibly friendly and went above and beyond to assist me. Definitely worth checking out!

Absolutely appalling!!! There's one receptionist who's genuinely helpful and kind, but the practice itself is a complete disaster!! When I need an appointment, I ring precisely at 8am only to be..

Punctual scheduling, friendly and inviting front desk staff

Utterly appalled by the complete disregard shown by the staff in this establishment. This place hardly qualifies as a medical practice and certainly doesn't merit being called a doctor's surgery...

I reluctantly awarded a single star just to submit this critique. These services are futile, as you'd likely expire before receiving medical attention. When I attempted to schedule an appointment on..

The staff at reception were shockingly inconsiderate, dismissing my urgent medical needs despite being pregnant with a severe infection. I was forced to wait 4 weeks and ultimately ended up..

Ring those folks claim no physicians, what an absolute exercise in futility. The BBC's reporting was spot-on from the start, and meanwhile the phone keeps ringing incessantly.

I'd rate this zero stars if possible. I spent a full hour on hold only to receive absolutely no assistance. Whenever I request to speak with the practice manager, they're conveniently unavailable,..

I'm reluctantly awarding a single star, and that's being generous. The front desk staff are completely useless and seem clueless about the evergreen app's functionality. When I called at 8am, they..