Healy Medical Centre
Makeida M. one year ago • From Google
Bad
Terrible gp practice with unhelpful clinicians
Carol at reception was exceptional. She consistently greeted patients warmly as "sweets" and demonstrated genuine kindness, patience, and a commitment to helping secure appointments. The original medical team (2007-2015) led by Dr. C Duggal was outstanding. However, I've now definitively decided to terminate my relationship with this practice. 1. Navigating their system requires getting past gatekeeping receptionists 2. Your medical case must first pass a triage evaluation to be deemed appointment-worthy 3. You'll receive a callback from a "clinician" who represents the epitome of cold, dismissive unprofessionalism. This individual will systematically undermine your concerns, lecture condescendingly, make false promises, and ultimately waste your time. For weeks, I persistently sought help when my two toddters were experiencing severe coughing and respiratory distress. Initially, I was casually informed it was viral and even suggested to take them to the park. My repeated follow-ups resulted in inconsistent treatment: one child received antibiotics after four doctor consultations, while the other was repeatedly told to wait and be re-triaged - a process consuming an additional five days. Desperate, I shared antibiotics between my children. Within two days, I urgently hospitalized them, where doctors confirmed whooping cough and criticized the initially prescribed inappropriate medication. Parents and elderly patients: urgently seek alternative medical care. I underwent an overnight ECG monitoring in October 2024 and am still pursuing results in January 2025, with the practice merely promising to contact the hospital after my persistent inquiries. Their approach effectively treats patients like insignificant, powerless supplicants. ----------------------------- Previous Review 7 years ago Satisfactory service. Acceptable wait times
A meticulously arranged medical practice with a welcoming and competent team. The physicians demonstrate genuine attentiveness, carefully listening to patients and offering precise guidance without..
Healy Medical Centre
Nat a.
Steer clear of this disastrous facility run by completely unprofessional staff. The entire team demonstrates aloofness towards patients and their health concerns. The receptionist lacks basic..
Healy Medical Centre
ChaRiasNails C.
It's impossible to contact this medical office - their phone lines are perpetually busy. I've spent hours attempting to reach them without success. When you do interact with their staff, they're..
Healy Medical Centre
Anna G.
The medical professionals demonstrate genuine concern for patient well-being. Every member of the staff consistently provides exceptional assistance. An outstanding healthcare facility.
Healy Medical Centre
Amy M.
I recently attempted to complete my registration at Healy Medical Centre, and the experience was far from pleasant. No one informed me about arriving 10 minutes early, and the staff member who..
Healy Medical Centre
Selfmade T.
In the past, this medical practice was a compassionate, family-operated clinic under the Duggal's leadership. However, the quality has drastically deteriorated in recent times. The current..
Healy Medical Centre
G A.
Waited an eternity to be helped. Staff seemed disinterested and took forever to acknowledge me. Not impressed with how long everything took.
Healy Medical Centre
Farii F.
Utterly repulsive front desk employee Almira - I cannot comprehend how these incompetent individuals masquerade as medical professionals over the phone. They should pursue careers they genuinely..
Healy Medical Centre
Abigail C.
I signed up with this service recently and am already planning to switch providers. I'll spare you the lengthy explanation, but if you're considering where to register, I strongly advise against..
Healy Medical Centre
B C.
Over the past 2-3 years, I've been struggling with late-onset asthma, hay fever, and COPD, requiring hospitalization 5 or 6 times. Today, I had my first asthma review with the practice nurse, and it..
Healy Medical Centre
Gail0510 H.
Hi Dr Gail Anne Dana Veronica Maley Haley, I am expecting a child and it's a girl
Healy Medical Centre
makda m.
I've been a patient at this medical center for twelve months. I strongly advise against anyone choosing this facility, as the reception staff display extremely poor attitudes and the physicians lack..
Healy Medical Centre
Dee A.
As a caregiver for my uncle with down syndrome, I appreciate that when I contact the practice (if I can get through), they instantly recognize me, demonstrating a sense of respect, and genuinely..
Healy Medical Centre
Khadija B.
Healy medical centre boasts exceptional physicians, yet the reception team's demeanor is shockingly unprofessional. I'm bewildered by how the NHS continues to overlook these persistent complaints..
Healy Medical Centre
nadege s.
I spent the entire morning desperately dialing 40 times attempting to schedule an urgent consultation, which resulted in me losing work hours. Unable to connect by phone, I was forced to physically..
Healy Medical Centre
S S.
The front desk staff have significantly enhanced their approach - the young women are now exceptionally welcoming, which is a crucial positive change. Unfortunately, the medical professionals don't..
Healy Medical Centre
Katharina U.
I requested a phone consultation and received a callback promptly, within half an hour. During our conversation, the physician thoroughly examined my symptoms and demonstrated impressive medical..
Healy Medical Centre
Moonshine B.
The medical professionals are top-notch, but navigating the reception is a nightmare. Hands down the most frustrating healthcare facility I've encountered. The front desk staff are notorious for..
Healy Medical Centre
jade t.
I arrived just 5 minutes past my scheduled time, and the front desk staff informed me that the nurse had already left for her break. It's absurd that they would take a lunch break mere moments after..
Healy Medical Centre
Rick C.
Exceptional care provided, I strongly suggest this medical professional for anyone seeking a reliable physician in the local region.
Healy Medical Centre
Safurah M.