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Olabisi O. 2 years ago • From Google

Rating

Bad

Terrible gp practice with zero patient care

Absolutely worthless medical practice! I'm baffled by their purpose. The clinic supposedly opens at 8 am, but when I called at 8 am, the line was constantly engaged. By 8:15, I arrived and the receptionist informed me all appointment slots were already full. This happened at just 8:15 am!!! I was the sole person in the entire building!! How can appointments be completely booked in mere minutes? Their Care Quality Commission rating desperately needs reassessment! They are completely incompetent! This place should be shut down immediately!! They're absolutely useless and provide zero service to patients!! The receptionist never answers phone calls!!! I noticed did not attend (DNA) records on my file, and they've consistently failed to provide me any appointments!!! On one occasion last month when I was extremely unwell, no one answered my call for 30 minutes, and when someone finally did, they dismissively told me to visit a walk-in centre!! They offer absolutely nothing to the community. An utterly useless establishment!! I'm devastated I didn't research their reputation online before registering with them!!!

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