AK

Angus K. 4 years ago • From Google

Rating

Bad

Terrible gp practice with zero patient care

Throughout my two decades in the UK, this GP practice has been the most frustrating experience when trying to secure an appointment. As I approach my mid-forties, I have yet to receive an invitation for a health check, and now I'm noticing various health changes. When I attempt to book an appointment, I'm directed to "AskmyGP," which demands internet access, computer skills, and if that fails, I'm told to call back for assistance. Why can't they provide direct help during my initial contact? Are they simply too idle to perform the job taxpayers fund? If "AskmyGP" represents their future approach, why maintain receptionists who offer no meaningful support to patients, demonstrate no empathy, and essentially become an unnecessary financial burden on taxpayers? I am completely exhausted by this practice. Tragically, my healthcare depends entirely on their ineffective system. Moving from London to Shepton Mallet has placed me in an utterly hopeless situation. I might as well be facing a medical death sentence.

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