RO

Renata O. one year ago • From Google

Rating

Bad

Terrible gp service failed my child's medical needs

I am deeply frustrated by the scarcity of GP appointments precisely when medical care is most critical. The situation is particularly distressing because it involves my child. After consulting a pharmacist and 111 service, who advise seeing a GP, you're instructed to call at 8am the next day, only to endure a 30-minute to hour-long wait and ultimately be told no appointments are available. I can't recall the last time I physically visited or spoke with a Balderon Primary GP. To: "Dr." Udeze I am profoundly dissatisfied with your professional conduct as a medical practitioner. Your apparent lack of medical competence seems potentially hazardous. Initially, my son was denied a referral, which only materialized through my partner's persistent advocacy. Dr. Udeze, here's the outcome: We ultimately secured assistance, resolving my son's medical issues and restoring our family's well-being. Once referred, we received exceptional care and treatment at QMC hospital. Dr. Udeze represents a category of practitioners who arguably should not be practicing medicine. To future patients, be forewarned: You'll likely encounter dismissive statements like: "What would you like me to do?" "He doesn't need it, it looks fine to me" Be prepared to persistently challenge and advocate, viewing him as an impediment rather than a healthcare provider.

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