Wells Park Practice
Rebecca W. one year ago • From Google
Bad
Terrible gp service with dangerous medical errors
I've had the most appalling experience with this GP practice. Initially, when I joined 3-4 years ago, the service was excellent and the nurses were outstanding. However, the past 18 months have been abysmal. I nearly died last year after developing sepsis and requiring emergency surgery due to a series of critical errors, primarily stemming from poor communication, administrative staff failing to follow through on commitments, and a rigid, unhelpful bureaucratic approach that disregards proper medical procedures. During my post-operative period, I needed frequent dressing changes and repeatedly found myself stranded in the waiting area while staff addressed administrative mistakes like incomplete forms and unsigned prescriptions. On one particularly distressing occasion, I sought pain relief for a painful vac pump dressing change, but the prescription wasn't correctly processed. The receptionist left me waiting over an hour, forcing me to leave for another appointment and endure an excruciatingly painful dressing change without medication. I reported these incidents and met with the manager, who promised a thorough investigation and apologies, yet nothing has changed. I now actively avoid this practice due to the consistent chaos. The trauma of these experiences weighs heavily on me. Currently, I'm sitting in the waiting room after being assured my regular blood test forms would be available, only to be told they aren't, and that I must submit another request and consult a GP before scheduling my routine blood test. The incompetence is absolutely infuriating!
Without a doubt, this appears to be the most subpar medical practice in the vicinity. Despite it being September 2022, they continue to avoid scheduling appointments, persistently using Covid as a..
Wells Park Practice
Isaac M.
This establishment needs to shut down. They consistently lack open time slots, and it appears the staff is completely disorganized and clueless.
Wells Park Practice
Jenny B.
I've been a loyal customer at this place for a long time, and like any establishment, they occasionally experience minor issues or slip-ups.
Wells Park Practice
Nevenka S.
Dr. Adegoke provided exceptional medical care during my recent visit, demonstrating remarkable compassion and expertise that truly impressed me. The administrative team was equally commendable,..
Wells Park Practice
Romi234 S.
This medical practice is an absolute disaster. The front desk staff display a shocking lack of professionalism and are inappropriately involved in patient care decisions, even for children. I..
Wells Park Practice
Jenn (.
It's challenging to assess the quality of the medical professionals when the administrative staff seems intent on creating obstacles to receiving care. Booking an appointment has become nearly..
Wells Park Practice
lorna m.
I rely on this medical center for my healthcare needs, though securing an appointment can be challenging. Despite the scheduling difficulties, they've consistently provided excellent care and..
Wells Park Practice
Badum B.
I've been a patient at this medical practice for over six years, and my experience has been excellent. Despite the numerous critical reviews, I must respectfully differ. The medical professionals..
Wells Park Practice
Nirojan U.
Shut this operation down immediately. It's not working, not even close to acceptable. The entire setup needs to be terminated without delay.
Wells Park Practice
Jon L.
I deeply believe in the National Health Service and owe my life to its care, feeling grateful every single day. However, the management of this particular medical practice is significantly lacking,..
Wells Park Practice
Sadia O.
I required a letter for myself and my child. At the GP reception, I approached the staff to request assistance. A young male receptionist appeared bewildered and slightly annoyed while I explained..
Wells Park Practice
Tobie C.
I had been a patient at this medical practice for decades, and every interaction was consistently frustrating. After finally switching to a different GP, the contrast is remarkable. If you're new to..
Wells Park Practice
Deborah T.
I've been registered with this medical practice and thankfully haven't needed to use their services extensively. However, their current appointment system is absolutely frustrating. You endure..
Wells Park Practice
victoria s.
This service is an absolute mockery. Attempting to contact their AM support means enduring a minimum 45-minute phone queue. The real frustration comes when you're abruptly disconnected just as..
Wells Park Practice
Anonymouse
This place should be closed down entirely. It's unbelievable how some of the staff there still have a job, particularly the receptionists, whose incompetence and ill-intent is just beyond belief. To..
Wells Park Practice
laressa w.
Showed up a quarter-hour ahead of schedule, yet I'm still sitting here 45 minutes past my designated appointment time. Currently experiencing this ridiculous delay in real time. What an absolute..
Wells Park Practice
James N.
Throughout my lengthy history as a patient at Wells Park, dating back to the era of Doctor Fisher, I have consistently found their services to be impeccable. Based on my personal encounters, I would..
Wells Park Practice
We P.
I tried scheduling an appointment, and the process was incredibly frustrating. After waiting 10-20 minutes, I received a text. I requested a callback after 4 pm due to work, but they called at 1 pm,..
Wells Park Practice
Francis M.
The staff at this medical practice were welcoming and supportive during the registration process. The nurses, physician, and front desk personnel were all extremely pleasant and accommodating.
Wells Park Practice
Rebecca W.
I've had the most appalling experience with this GP practice. Initially, when I joined 3-4 years ago, the service was excellent and the nurses were outstanding. However, the past 18 months have been..
Wells Park Practice
Arek B.