Barking Medical Group Practice (Upney Lane)
Khadeja K. 2 years ago • From Google
Bad
Terrible gp service with dangerous medical negligence
I rarely write reviews, but this GP practice is so terrible that I feel compelled to share my experience. Some doctors completely disregard patients' insights about their own health and seem eager to rush through consultations. During a seizure, the doctor sat far away and appeared indifferent. She claimed she would order tests and send medication to my pharmacy, but later I discovered nothing was done, forcing me to schedule another appointment the next day. The reception/admin staff have made repeated errors, including scheduling incorrect appointments or providing wrong locations like orchards. My elderly parents, who aren't tech-savvy like many seniors, find it impossible to book appointments by phone, which is unfair since most slots are now via e-consult. For the past 2-3 weeks, my eczema has severely flared with allergic reactions causing skin discoloration on my face, yet my consultation is booked three weeks away? I've requested simple administrative tasks like accessing blood test results or immunization records and received zero response. When I called the Orchards GP, the receptionist claimed no one could help me. This is deeply concerning, especially as I work in the NHS and know these are standard administrative duties. Whenever my facial eczema worsens or allergic reactions intensify, attempting to book another e-consult results in being told I already have an appointment. The fact that my skin is developing color and texture changes seems meaningless to them. My condition deteriorated to the point of requiring A&E treatment at Queens hospital! Previously, late appointments were available until 6:30, but now reception claims the latest slot is 5:10, with cleaning time starting at 6:00. This is absurd—their website still indicates a 6:30 closure. If they're not actually open, that information should be removed. As someone working in NHS hospitals and with numerous GPs, I can confidently say this is the worst service I've ever encountered. Absolutely disgraceful—NHS England must investigate and either implement significant changes or shut this practice down completely!
The physician's perpetual grin created an uplifting ambiance, instilling a sense of tranquility and confidence in my care. Their cheerful demeanor was infectious, making each visit a pleasant..
Barking Medical Group Practice (Upney Lane)
Amandeep K.
For many years, our family has been under the care of this exceptional medical practice. Throughout our journey, the entire team has been an unwavering source of support, especially during the..
Barking Medical Group Practice (Upney Lane)
Naz 1.
Consistently excellent service. Dr. Rathore provided thorough care, listening carefully to my concerns and offering helpful guidance during the consultation.
Barking Medical Group Practice (Upney Lane)
Raymond M.
The representative I interacted with demonstrated professionalism and politeness, which reassured me about the entire procedure.
Barking Medical Group Practice (Upney Lane)
Fran F.
Highly skilled primary care physician with an approachable and compassionate demeanor.
Barking Medical Group Practice (Upney Lane)
Muhammad A.
Dr. Muhammad Nawaz's expertise and attentiveness left a lasting impression on me. His approach was thorough and patient, as he meticulously examined my case, ensuring no detail was overlooked. The..
Barking Medical Group Practice (Upney Lane)
Susan L.
During our initial consultation, Dr. Nawaz demonstrated remarkable compassion while seeing my son. Despite likely being ready to conclude his workday, he generously dedicated significant attention..
Barking Medical Group Practice (Upney Lane)
Karthi K.
I was thoroughly impressed by how Naziya addressed my concerns. She demonstrated exceptional professionalism, displaying remarkable politeness, pleasantness, and kindness throughout our interaction...
Barking Medical Group Practice (Upney Lane)
rita t.
Accompanied my spouse to a medical consultation today after he had been experiencing health issues for an extended period. We were finally able to consult a physician, and I must emphasize how..
Barking Medical Group Practice (Upney Lane)
Tanjina Y.
Been with this medical practice for nearly a decade, and the front desk staff seem to be deteriorating by the minute.... An update for 22/3/2024: I underwent surgery on 11/3/24 and unfortunately..
Barking Medical Group Practice (Upney Lane)
Nehman A.
Dr. Rathore was incredibly compassionate during our consultation, creating a warm and comforting environment. She listened attentively to my concerns, taking ample time to thoroughly understand my..
Barking Medical Group Practice (Upney Lane)
Joanne W.
The staff provided top-notch assistance and were incredibly supportive throughout my experience.
Barking Medical Group Practice (Upney Lane)
Linus L.
Recently, things have taken a turn for the better; getting through to the front desk has become significantly smoother, and booking appointments now happens with remarkable speed. Gone are the days..
Barking Medical Group Practice (Upney Lane)
Abu T.
I've been a patient at this practice for over 15 years and previously held it in high regard. Regrettably, while the medical professionals are acceptable, the administrative team is woefully..
Barking Medical Group Practice (Upney Lane)
kenny f.
Absolutely terrible general practitioner. Attempting to schedule a consultation via phone or online proved futile, with perpetual waiting lists blocking any chance of timely medical attention.
Barking Medical Group Practice (Upney Lane)
Vandana M.
Excellent Care Particularly Dr. Rathore and Dr. Merchant Truly delightful experience with compassionate physicians who attentively listen to patients' concerns and provide exceptional guidance and..
Barking Medical Group Practice (Upney Lane)
Jamil K.
During my past interactions with this medical clinic, I've had reservations, but Dr Parkar truly stood out. She was exceptional in how attentively she heard my health concerns and provided..
Barking Medical Group Practice (Upney Lane)
cella G.
This GP practice is absolutely the worst when it comes to booking an appointment. I requested an afternoon slot due to having two toddlers, but was told to come at 9:30/9am. When I explained my..
Barking Medical Group Practice (Upney Lane)
Teresa K.
After interacting with Naz at the front desk multiple times recently, I wanted to express how valuable she is to your organization. She has consistently exceeded her job responsibilities and..
Barking Medical Group Practice (Upney Lane)
Carol D.
I've been a patient at this medical practice for an extended period, and my parents were also long-time patients here. Throughout our experiences, we've consistently received excellent care. While..
Barking Medical Group Practice (Upney Lane)
Maria F.