Churchill Medical Centre
Myko C. 4 years ago • From Google
Bad
Terrible gp service with frustrating appointment system
This GP practice is utterly incompetent and should not be practicing medicine. I would never recommend them to anyone. - Their online appointment booking is needlessly convoluted (why simplify something when you can make it frustratingly complex?) - Appointment confirmations vanish from the system (you must screenshot them or risk losing proof, and why not email confirmations? They seem determined to complicate basic communication) - After securing an appointment, they consistently redirect patients to pharmacies (defeating the purpose of visiting a GP) - They were completely unhelpful when my daughter had a finger verruca (prescribing an ineffective cream and deflecting questions by suggesting a pharmacy visit) - Their telephone system has been dysfunctional since COVID began (a pandemic excuse that now seems ridiculous, especially while still enforcing mask wearing when it's no longer mandatory across the UK) - With two branches in Surbiton and Kingston, neither provides anything resembling acceptable medical service.
These tanks are impressively well-designed and perform exceptionally well. I'm quite satisfied with their overall quality and capabilities.
Churchill Medical Centre
Trevor A.
I reached out this morning to schedule a medical consultation, and the staff demanded excessive information. I was seeking an urgent appointment for a critical health concern, but the receptionist..
Churchill Medical Centre
Elaine C.
I attempted to schedule a consultation at Churchill Kingston on a Tuesday afternoon, only to be presented with an appointment at Tudor Drive the subsequent Monday. Upon contacting the clinic, I was..
Churchill Medical Centre
Dominika V.
A truly terrible general practitioner's office - steer clear of this medical practice at all costs.
Churchill Medical Centre
Hannah H.
Consistently quick to address any inquiries regarding my infant. Submitted an online request, and received a callback within 60 minutes to request imagery or schedule a visit, with a phone..
Churchill Medical Centre
Graham M.
The Churchill practice has been exceptional in my experience. After suffering an injury during the pandemic, I've found myself consulting my doctor more frequently than usual. Scheduling..
Churchill Medical Centre
Freitaz F.
I attempted to contact them twice, but no one picked up, wasting approximately two hours of my day in the process.
Churchill Medical Centre
Shahzad A.
Submitted an online appointment request, waited 4 days with no response. Called their office and was on hold for 30 minutes without anyone picking up. Frustrated by their lack of communication, I..
Churchill Medical Centre
Lindsay C.
The appointment scheduling platform here is significantly more user-friendly compared to other medical offices, and the general practitioners are truly wonderful.
Churchill Medical Centre
AJ M.
Absolutely dreadful. Their entire approach seems designed to deter phone communication, and even if you manage to endure their exasperating and lengthy hold recordings, they'll go to great lengths..
Churchill Medical Centre
Dora G.
Absolutely impossible to schedule a vaccination for my infant at this clinic. Their booking system is a complete disaster! No online appointment option, and their phone lines are perpetually..
Churchill Medical Centre
Amy Z.
When my son was struggling with a migraine, he reached out via email to schedule a medical consultation. Impressively, the clinic responded promptly within an hour and quickly contacted us to set up..
Churchill Medical Centre
Daniel W.
I was skeptical that their scheduling platform could deteriorate further, but switching to Anima has proven me wrong. You're forced to waste ten minutes filling out a convoluted form requesting..
Churchill Medical Centre
Dylan R.
This product deserves absolutely no rating whatsoever.
Churchill Medical Centre
Shiv P.
I'm using a pseudonym for this account. After recently relocating to Surbiton with my daughter, I must emphasize how incredibly supportive Churchill Surgery has been. We both manage ongoing medical..
Churchill Medical Centre
Sabine W.
I'm absolutely exasperated with their latest reservation platform. It's impossible to secure a straightforward appointment or receive a meaningful response. I've been attempting to reach them by..
Churchill Medical Centre
Ronak R.
I've been a patient at the Churchill Medical Centre in Kingston for several years now. My interactions have consistently been remarkable. I've always received timely responses, and my concerns have..
Churchill Medical Centre
Justin J.
The front desk staff has an unpleasant demeanor, which has completely turned me off from ever coming back. Additionally, there's an Asian physician whose professional competence seems seriously..
Churchill Medical Centre
Gergana P.
I rarely write reviews, particularly when everything is satisfactory, but after reading numerous negative comments, I felt compelled to share my perspective on the new booking system. I'm genuinely..
Churchill Medical Centre
Alastair B.
The vaccination consultation was efficient, with Jean, the nurse, demonstrating expert knowledge and a highly professional approach during my appointment.
Churchill Medical Centre
Maria G.