Gables Surgery
Diana P. 2 years ago • From Google
Bad
Terrible gp service with rude and unhelpful staff
Utterly ineffective general practice. Since the introduction of their app, securing appointments has become impossible. The app itself is dysfunctional, with telephone consultations being the only available option, and even those require advance booking. When calling at 7:59 am, you're already 19th in the queue, and after 25 minutes of waiting, you're informed that no appointments remain. I'm left with an unfinished treatment, unsure where to seek further assistance or how to communicate the necessity of completing my medical care. Dr. Okobi is hands-down the most discourteous and unprofessional nurse imaginable. She appears disinterested when patients attempt to communicate. During my daughter's immunization, she neglected to wash her hands beforehand and administered the injection extremely painfully. In contrast, my previous GP demonstrated complete professionalism during vaccinations, thoroughly explaining procedures and maintaining proper hygiene. Updated review summer 2023: I've consistently failed to book an appointment for my child. Every call results in being told to try again tomorrow or schedule weeks in advance - which means an appointment in two weeks. I'm astounded they continue operating while providing zero actual assistance, despite citizens paying substantial taxes. Ultimately, I'm forced to go private, spending a minimum of £200 out of pocket. An establishment this fundamentally broken should simply be shut down.
This medical practice is utterly appalling. When I brought my infant in for initial vaccinations, no staff member informed me about the necessity of liquid paracetamol or that I would need to..
Gables Surgery
Sabina Y.
This medical practice is an absolute nightmare for service and pricing. Getting a simple form signed took an excruciatingly long 6 weeks, and they charged me over 70 pounds just for a signature and..
Gables Surgery
Jade l.
Absolutely dreadful experience attempting to contact this medical practice. I've been their patient for decades, and I've never encountered such poor service. Today, I've been stuck waiting on hold..
Gables Surgery
Annietta T.
Absolutely steer clear of this establishment! The front desk staff demonstrates an appalling lack of professionalism and basic courtesy.
Gables Surgery
Leanne C.
The medical care here is completely unacceptable. Our family has experienced critical health emergencies, and each time we've consulted this doctor, we've been systematically disregarded. The..
Gables Surgery
Madeeha A.
This GP Surgery is absolutely the most terrible one in London. Their staff are incredibly unprofessional and discourteous. Securing a medical appointment here is practically unachievable. If you..
Gables Surgery
Mihaela S.
Absolutely the most terrible general practitioner I've encountered!
Gables Surgery
Musk k.
Terrible service experience, impossible to schedule, staff members were disrespectful and unhelpful.
Gables Surgery
Shahina S.
With utmost candor, I harbor profound reservations about the professional caliber, competence, and leadership of this surgical facility. The entire system appears fundamentally flawed — spanning..
Gables Surgery
Mr I.
Steer clear of this place. The reception staff display a shocking lack of professionalism and courtesy. You'd be far better off seeking care elsewhere. Patients are made to feel unwelcome and..
Gables Surgery
Es K.
I'm struggling to determine which is more frustrating: enduring a 20-minute phone queue just to secure an appointment, or sitting with a GP who seems to expect me to diagnose myself. Isn't the whole..
Gables Surgery
Ivan v.
this place is completely useless when it comes to holding a reservation; you can't count on them to keep a time slot for you
Gables Surgery
Jordan F.
Okobi displays an appalling demeanor, especially during children's vaccinations, coming across as extremely discourteous, abrupt, and lacking any empathy towards young children! The reception staff..
Gables Surgery
Syeda N.
A truly terrible surgical experience that left me completely frustrated. Dr. Haq, in particular, has been an ongoing source of stress. Her practice is marked by significant delays in prescription..
Gables Surgery
A S.
I had a terrible encounter with nurse Okobi during my appointment, which marks the third unsatisfactory interaction with her. She consistently appears disinterested and unwilling to provide care...
Gables Surgery
Andy H.
I called the medical office, and the receptionist named Deborah who picked up was incredibly discourteous and dismissive. She became aggressive, raising her voice and displaying a hostile attitude...
Gables Surgery
Rashpal P.
Dr. D. Singh is truly a guardian angel, consistently providing exceptional care that makes me feel completely secure. Dr. Roache is equally remarkable, demonstrating incredible dedication to patient..
Gables Surgery
Sumeera A.
Haven't experienced any issues since becoming a member a year back. Scheduling appointments and getting seen is quite straightforward.
Gables Surgery
Anubham V.
I visited the medical facility for my infant's immunization. The front desk staff displayed poor customer service, and the nurse administering the vaccine was extremely unprofessional. I made..
Gables Surgery
Russty67 R.
Good service IF you manage to secure an appointment PRO TIP: if you ring early (they start at 8am) and there are over 10 people ahead in the queue, don't bother All slots will be taken by..
Gables Surgery
simon a.