Child and Family Health Centre
Massoud R. 4 years ago • From Google
Bad
Terrible gp service with unhelpful staff
These general practitioner services are absolutely abysmal, with staff who show zero commitment to their professional responsibilities. I spent an unbelievable one hour and thirty-two minutes attempting to book an appointment, only to be instructed to call back the next morning at 8am. When I highlighted their consistent failure to answer calls, I dialed precisely at 8am from my landline and requested a callback, which never materialized. Now, after another hour and a half of frustration, they're still telling me to call back tomorrow, with the receptionist suggesting I physically come in to schedule a Monday appointment. This is completely unacceptable - what if I have COVID, and can I really afford to wait from Thursday until Monday? I'm asthmatic with a chest infection, and sometimes I can barely breathe. This is a recurring nightmare - every single time I'm forced to wait over an hour just to have someone pick up the phone. I genuinely wish I could give them zero stars for their appalling customer service, especially the receptionist.
Absolutely the worst reception experience I've ever encountered. The front desk staff seem more interested in socializing with each other than providing any meaningful assistance. When guests seek..
Child and Family Health Centre
Mosharof H.
I'm bewildered by the unprofessional attitude of the front desk staff. Their service is absolutely deplorable. I merely sought some basic directional guidance, and yet the receptionist became..
Child and Family Health Centre
Anand R.
Getting an appointment for my daughter with the therapist was already a challenging process, and then on the scheduled day, they cancel and suggest a phone consultation. During the call, they..
Child and Family Health Centre
Abigail C.
Noora demonstrated exceptional professionalism, courtesy, and attentiveness. I am thoroughly satisfied with the service, and Dr. Ahmed offered invaluable guidance!
Child and Family Health Centre
Sharaf Y.
This establishment is absolutely dreadful. The employees demonstrate extreme discourtesy and lack of professionalism. The management is equally terrible. For several days, I've been repeatedly..
Child and Family Health Centre
Recho S.
This medical practice has hit rock bottom and is absolutely unbearable. I'm eagerly looking forward to finding another healthcare provider. Attempting to schedule an appointment means enduring an..
Child and Family Health Centre
Derry D.
Without a doubt, this health centre represents the most abysmal medical facility I've ever been unfortunate enough to encounter. Securing an appointment is an exercise in futility, and their phone..
Child and Family Health Centre
Anne L.
Scheduling an appointment here is an absolute nightmare. The staff instructs you to either wait in line early or telephone, and I've made numerous attempts to contact them. When I request a callback..
Child and Family Health Centre
RAMONA-ELENA A.
The front desk staff display an appalling lack of courtesy and professionalism. When I contacted them to reschedule my infant's BCG vaccination for a different date, the representative claimed they..
Child and Family Health Centre
Simon A.
Absolutely abysmal service that completely fails at even the most fundamental aspects of customer support, like handling prescription requests or maintaining basic phone communication, effectively..
Child and Family Health Centre
Valeska V.
I've had terrible experiences with this general practitioner's office. Scheduling an appointment seems impossible, and their phone response is incredibly slow. When you attempt to request a call..
Child and Family Health Centre
roma a.
While some medical staff demonstrate professionalism, the front desk personnel consistently display an unacceptable level of discourtesy and disrespect.
Child and Family Health Centre
R D.
The receptionist failed to provide any assistance or find a solution, which was extremely frustrating. The center's organization appears completely indifferent and unprofessional. Two days prior, I..
Child and Family Health Centre
Lisa F.
Seriously, how has no one investigated this establishment yet?????? Not a single positive review exists about this place??? Truly terrifying
Child and Family Health Centre
Slava R.
I've been anxiously anticipating my swab test results, and when I called to inquire, I was told I hadn't completed the test. My discomfort is intensifying by the minute. I absolutely cannot suggest..
Child and Family Health Centre
Gias I.
Dr. Kamrun is absolutely terrible. Her bedside manner is appalling, as she consistently demonstrates a complete lack of empathy. Instead of listening to patients' concerns, she opts to shout and..
Child and Family Health Centre
Naina A.
The front desk staff consistently fails to answer phone calls, leaving customers hanging for extended periods of around two hours. Their work ethic is incredibly poor, and they demonstrate a..
Child and Family Health Centre
Nadoush L.
BCG service is incredibly challenging here; steer clear of weekend centers. They advertise closing at 1 PM, but actually shut down at 11:30 AM. Their phone line is non-functional on Saturdays,..
Child and Family Health Centre
Amber H.
If I could award no rating at all, I would. This is undoubtedly the most incompetent general practice I've encountered. Living with anorexia since adolescence and having undergone multiple..
Child and Family Health Centre
Isidore S.
This establishment is an absolute disaster, with staff displaying a complete lack of professionalism and care. The employees are incredibly discourteous, brazenly laughing directly at customers..
Child and Family Health Centre
abdul w.