DD

Dan D. 3 years ago • From Google

Rating

Bad

Terrible gp service with zero compassion or professionalism

I've encountered the most incompetent GP in London, and I wish I could award them negative stars. I'm forced to give one star for this review. The GP is completely unprofessional and discourteous. I was struggling with a prolonged voice loss and couldn't secure an in-person consultation, being limited to an online appointment and waiting for their call. How absurd is it to expect a phone consultation when I've lost my voice? Their appointment system is infuriating - every time I try to book, the receptionist tells me to call back at 9am tomorrow because today's slots are full. Why can't they book tomorrow's appointments in advance? Why should I waste time making multiple calls? As a full-time taxpayer contributing to the NHS, the service I received is shamefully inadequate. They absolutely do not merit their salary. The GP provided a phone prescription, which I followed by purchasing medicine from Boots, only to develop a full-body allergic reaction. What kind of medical professional does that? My strongest recommendation is to avoid this GP practice entirely - they are completely unhelpful and potentially dangerous!

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