PD

Paul D. one year ago • From Google

Rating

Bad

Terrible GP surgery with broken systems

This GPS practice is absolutely the most terrible I've encountered throughout my UK residency. I've submitted two formal complaints, with only the first receiving any acknowledgement. Attempts to transfer to another medical surgery have proven futile, as no practices appear to be accepting new patients. During my last nurse consultation, she shockingly asked if I was "still in a dark place" - after reviewing my records, it seemed they viewed me as mentally unstable. The majority of their physicians are so unprofessional that I wouldn't consider hiring them for any role. There was one exceptional practice nurse who genuinely listened to my concerns, but I later discovered she no longer worked at the facility. Their waiting room's clock is perpetually incorrect, and their overhead computer system is permanently non-functional, causing doctors and nurses to waste significant time running between corridors - time that could be used seeing additional patients. The problems extend beyond medical care, including issues with their car park and the fact the building isn't even NHS-owned.

Other reviews for Meden Medical Services