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Natalie N. 5 years ago • From Google

Rating

Bad

Terrible gp surgery with zero patient care

Without a doubt, this general practice surgery represents the most subpar healthcare experience I've ever encountered. I attempted to schedule my infant's immunization appointments on four separate occasions, consistently being informed that no appointments were available due to the doctor's absence or the nurse being unavailable. Their repeated advice was to call back in two weeks, which would have meant my child was nearly 10 weeks old without receiving her critical 6/8 week health check and essential vaccinations. Adding insult to injury, I received a written request to book these immunizations, only to be met with the same frustrating roadblock when I called. The receptionist displayed complete indifference and offered no meaningful assistance, merely suggesting I contact a health visitor or seek care elsewhere. The level of incompetence and lack of patient care is absolutely unacceptable!!

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