The Arch Medical Practice
Ingrid L. 3 years ago • From Google
Bad
Terrible gp with no care for patients
Steer clear of this general practice at all costs 1. They consistently reschedule appointments at their convenience. If a nurse is absent, they'll push your appointment back by up to three months. It's baffling - can't they hire additional staff to administer vaccines? Are they truly limited to a single nurse? The lack of flexibility is frustrating. 2. According to NHS guidelines, you must consult your GP for urgent matters. I attempted to do so for three weeks, never securing an appointment, and ultimately ended up hospitalized with a more severe condition due to the GP's neglect. They claimed I needed to submit a form online, after which they'd contact me. Unsurprisingly, they never did. I was forced to seek emergency care. 3. This practice is especially unsuitable for parents. They completely disregard the NHS vaccination schedule and perpetually redirect patients to call 111 instead of providing direct medical assistance. Avoid this GP practice at all costs - the quality of care is abysmal.
An absolutely terrible general practitioner. Unprofessional and discourteous staff.
The Arch Medical Practice
M J.
A top-notch medical practice in Manchester. The personnel are warm and welcoming, and the healthcare professionals genuinely appear committed to understanding and addressing your health concerns...
The Arch Medical Practice
Chris C.
Getting an appointment here is a nightmare, with scheduling being incredibly time-consuming and phone wait times being excessively long. I endured weeks of waiting for the doctor to contact me about..
The Arch Medical Practice
paul m.
Why are your online booking appointments consistently unavailable before 9 am most days? And when you try to reach customer service, you're stuck in a queue with over 20 people waiting ahead of you.
The Arch Medical Practice
Seema V.
Utterly useless general practitioner who made my husband endure a lengthy wait for an appointment, only to be informed upon arrival that he cannot receive treatment. The situation is completely..
The Arch Medical Practice
Miguel B.
Outstanding physicians and staff, especially Matt. I believe we should support them by being the best patients we can, and when challenges arise, maintain open communication. Grateful for their..
The Arch Medical Practice
A M.
I attempted to contact the medical practice twice this morning at 8am. Following a 25-minute wait, the receptionist picked up and abruptly ended the call within 2 seconds, cutting me off..
The Arch Medical Practice
Simi V.
Quite good. The medical staff are compassionate and actually listen to patients without being dismissive or talking down to them. I suggest utilizing the NHS app for early appointment booking (be..
The Arch Medical Practice
A C.
Medical professionals demonstrate exceptional expertise, yet the front desk staff appear deliberately unhelpful and obstructive. Consistently, patients attempting to seek assistance are summarily..
The Arch Medical Practice
Jason R.
The medical staff are excellent; however, a few front desk employees lack the appropriate interpersonal skills and seem unsuited for customer-facing roles. Attempting to schedule an appointment via..
The Arch Medical Practice
abigail w.
I shelled out £50 for a document that requires medical professional input. After submitting it months ago, it remains unfinished. When I requested another form to be processed, I again endured over..
The Arch Medical Practice
Cat C.
Dr Tracey Leigh offers an exceptional approach to understanding our personal circumstances, consistently demonstrating deep empathy and thoroughness. She meticulously explores our experiences,..
The Arch Medical Practice
Sam B.
The medical professionals at this surgery are exceptional, demonstrating top-notch expertise, attentiveness, and overall excellence that I cannot commend enough. However, the reception staff who..
The Arch Medical Practice
Kasim
The worst ever practise to be with I spoke to Doctor and she’s one of the worst unsupportive doctor to speak to. She goes on repetitive mode and doesn’t take your health seriously enough and fobs..
The Arch Medical Practice
giorgi t.
Every single time I attempt to schedule an appointment for myself or my relatives, they consistently claim everything is fully booked and tell me to call back tomorrow, which turns out to be the..
The Arch Medical Practice
Olivia R.
Throughout my recent medical experiences, the staff have consistently demonstrated exceptional compassion and professionalism. Both the physicians and nursing team have provided attentive and..
The Arch Medical Practice
ingrid l.
Steer clear of this general practice at all costs 1. They consistently reschedule appointments at their convenience. If a nurse is absent, they'll push your appointment back by up to three months...
The Arch Medical Practice
Matt B.
Overall, this GP service has minimal drawbacks. The staff are generally pleasant, with only one past instance of receiving an incorrect contact number during a phone interaction. When it comes to..
The Arch Medical Practice
Kasim K.
I'm thoroughly frustrated with this medical practice. Their support is lacking, and scheduling appointments feels like an absolute ordeal. When it comes to obtaining necessary ointments and creams,..
The Arch Medical Practice
Stefan G.
The customer support is commendable, yet they have an extremely narrow timeframe of 10-20 minutes in the morning during which their online contact form is accessible. Once that brief window closes,..
The Arch Medical Practice
Amanda K.