Bridgnorth Medical Practice
Michelle A. 5 years ago • From Google
Bad
Terrible gps service leaves patient frustrated and helpless
I've been stuck with this GPS system for a year, and it's absolutely terrible. A hospital consultant sent a letter indicating I needed an urgent GP appointment, but I don't even know who my doctor is. I received a communication from BMP instructing me to schedule an appointment. After four weeks and nine separate attempts to call, I'm still unable to secure an appointment. They repeatedly tell me to call at 8:30, but I've explained that I work and cannot use my phone during those hours. This whole situation is completely ridiculous.
Terrible service. In the past quarter, prescription errors have occurred twice, with refusals for medications crucial to my complete recovery and return to work after life-saving emergency surgery...
Bridgnorth Medical Practice
Sean E.
Medical staff here are incredibly frustrating. It's nearly impossible to schedule an appointment or get anyone to actually listen and help you. I'm convinced this might be the most incompetent..
Bridgnorth Medical Practice
C C.
What a disappointment. Despite being the most charming community I've resided in, the medical practice here represents the most frustrating healthcare experience I've encountered across multiple UK..
Bridgnorth Medical Practice
Marlene S.
Superb medical support today from the practice. I received a phone consultation with a physician promptly, just an hour after my initial contact. The front desk staff member was courteous and..
Bridgnorth Medical Practice
Jane W.
I called to schedule an appointment, and a delightful representative named Sam promptly returned my call. She efficiently arranged the booking for me with exceptional kindness. Sam's demeanor was..
Bridgnorth Medical Practice
gerard j.
I've been attempting to schedule follow-up appointments repeatedly, but received zero response. I've called multiple times using their callback service, yet they never returned my call. This is..
Bridgnorth Medical Practice
steve p.
After diligently adhering to the pre-recorded instructions and enduring a 15-minute wait to connect with a staff member regarding appointment scheduling, I was informed to call back at 08:30 any..
Bridgnorth Medical Practice
JesusSuperLight C.
(CALLOUS TREATMENT) I tried to convey the gravity of my grandmother's deteriorating condition to the doctor, but they dispatched a nurse who was reluctant to prescribe antibiotics for her worsening..
Bridgnorth Medical Practice
Jacqueline J.
After carefully reviewing all the feedback, I find my personal experience quite different from the negative comments. The staff consistently demonstrate care, and I've never struggled to secure a..
Bridgnorth Medical Practice
Jane M.
Utterly appalling service today. At 8:15, there were 40 people lined up outside, and securing an appointment seems impossible. The system is ridiculous - if you arrive in the morning, you can't book..
Bridgnorth Medical Practice
Michelle A.
I've been stuck with this GPS system for a year, and it's absolutely terrible. A hospital consultant sent a letter indicating I needed an urgent GP appointment, but I don't even know who my doctor..
Bridgnorth Medical Practice
Melissa T.
I'm not someone who typically writes reviews, but today's experience compelled me to share. After recently relocating to Bridgnorth, I was initially hesitant about using this medical practice due to..
Bridgnorth Medical Practice
Lynne P.
Front desk staff was incredibly kind and compassionate, really went out of their way to assist me.
Bridgnorth Medical Practice
Victoria O.
I am immensely grateful to every single staff member for their incredible compassion, assistance, and unwavering support that my husband and I received throughout this challenging year. Each person..
Bridgnorth Medical Practice
Luke Q.
I'm in the same boat as many others who initially had negative impressions, but I've since changed my perspective after a positive experience. Scheduling can be challenging, yet my most recent two..
Bridgnorth Medical Practice
tim h.
Every time I've required assistance, I've been promptly attended to and received exceptional care. I'm uncertain about the basis for some of these one-star ratings, as my personal experience has..
Bridgnorth Medical Practice
Nigel E.
Securing a medical consultation at this practice is an exercise in futility. Their appointment system is designed to exclusively offer slots on the same day of calling, which is completely..
Bridgnorth Medical Practice
Sylvia B.
Since moving to this area, I've consistently struggled with getting my repeat prescription correctly processed, always requiring an in-person visit to the surgery to resolve issues. Unlike my..
Bridgnorth Medical Practice
John M.
Scheduling an appointment is a nightmare. Even if you manage to get through, you're brushed aside. Everyone in Bridgnorth seems to be calling at 8:30 am. The entire system is completely inadequate..
Bridgnorth Medical Practice
Tamsin C.
I've experienced absolutely terrible management of my Grave's disease by this medical practice. My condition is at its lowest point in three years, primarily due to multiple general practitioners..
Bridgnorth Medical Practice
Russell B.