Hollyns Health & Wellbeing - Clayton
Calvin R. 2 years ago • From Google
Bad
Terrible health service with zero patient care
I've experienced the absolute worst customer service from this medical practice imaginable. I called in the morning and endured a 45-minute wait, only to be told a doctor would contact me around 12:30, but the call didn't actually come through until 4:09 - a significant deviation from the promised time. When I called back, the receptionist claimed I should wait until tomorrow because the doctor had supposedly attempted to reach me multiple times. However, my phone log showed just a single missed call, which the receptionist adamantly insisted was incorrect. Even more frustrating, throughout all these interactions, not a single staff member bothered to inquire about my medical condition or symptoms. During my confrontation with the receptionist about my urgent need for blood tests - due to experiencing 3-5 minute blackout episodes - she casually suggested I either call back tomorrow or wait for a Monday evening callback. Her response was completely inadequate. I cannot emphasize enough how terrible this experience was. To anyone seeking medical care, I strongly advise avoiding Hollyns Health & Wellbeing. Based on today's interaction and nearly two years of previous negligence where they failed to diagnose a prior health issue, they seem to neglect as many patients as they assist.
Total embarrassment. Steer clear of this place.
Hollyns Health & Wellbeing - Clayton
Craig D.
Hollyns health Clayton is undoubtedly the most terrible medical practice I have ever encountered. The front desk employees demonstrate a complete lack of compassion and appear woefully unprepared..
Hollyns Health & Wellbeing - Clayton
tracy h.
I had a pleasant interaction with a kind administrative staff member, whose name I believe was Kiya or something close to that. I shared my concerns, and although she initially mentioned that all..
Hollyns Health & Wellbeing - Clayton
Siraj A.
Booking an appointment here is an absolute nightmare. Their scheduling system feels like it's stuck in the past, making the entire process incredibly frustrating. After numerous failed attempts, I..
Hollyns Health & Wellbeing - Clayton
mollie d.
After my operation, I've been unable to communicate with medical professionals regarding my infection through the 111 service. I've been prescribed antibiotics but have now developed a secondary..
Hollyns Health & Wellbeing - Clayton
Lee H.
A complete embarrassment of an establishment! Who is running this incompetent operation?
Hollyns Health & Wellbeing - Clayton
Carl B.
Frustratingly long hold times when trying to reach customer service by phone
Hollyns Health & Wellbeing - Clayton
Rehan A.
Steer clear of this surgical center, as their reception team is utterly unprofessional and seemingly clueless. Whenever you attempt to contact them, your appointments mysteriously vanish, even in..
Hollyns Health & Wellbeing - Clayton
Ronnie H.
I was able to schedule a convenient time slot and received excellent care from all staff members I encountered. The post-appointment communication was also satisfactory.
Hollyns Health & Wellbeing - Clayton
Lucy R.
I met with an incredibly compassionate nurse (I think she was called Emma) who was exceptional and truly helped me feel relaxed. As anticipated, the phone lines are congested in the early hours, but..
Hollyns Health & Wellbeing - Clayton
jason s.
Friendly staff, convenient as it is located next to the medical centre
Hollyns Health & Wellbeing - Clayton
diane h.
It's a decent medical practice, but scheduling appointments is challenging. For working individuals, they should offer more flexible booking options. I haven't been able to see my physician since..
Hollyns Health & Wellbeing - Clayton
M K.
Steer clear of this healthcare provider. They were recently found subpar by cqc following a legionella incident and failed to address investigation findings. Securing a medical consultation is..
Hollyns Health & Wellbeing - Clayton
Susan U.
A heartfelt appreciation to the wonderful team at Hollyns Health and Wellbeing I received expert treatment for a severely painful splinter embedded in my thumbnail, which was removed using local..
Hollyns Health & Wellbeing - Clayton
Anonymouse
The appointment was 20 minutes late. Whilst waiting I was in the main reception and not a further, unsigned reception area and I was worried being hard of hearing that I’d missed my name being..
Hollyns Health & Wellbeing - Clayton
Iain (.
The service is abysmal. Repeatedly, they've arbitrarily discontinued my prescriptions without warning, including my statin medication, claiming a review was necessary but failing to even conduct a..
Hollyns Health & Wellbeing - Clayton
hooch h.
I got a message suggesting I schedule a medication consultation with a nursing professional. I called the medical center and was third in line at 11:45, but was connected surprisingly quickly within..
Hollyns Health & Wellbeing - Clayton
Lola L.
Smooth sailing throughout my medical care here. Scheduling the depo injection with the nurse was a breeze. The front desk staff is consistently accommodating, and they handle repeat prescription..
Hollyns Health & Wellbeing - Clayton
Tash m.
I recently switched to this medical practice, and the reception staff are incredibly unhelpful and discourteous. With my specific health condition, which is quite rare, I've been struggling to find..
Hollyns Health & Wellbeing - Clayton
Hamaiis Z.
I received a phone consultation with DR. ASIM SULEMAN. During the call, after initially describing my situation, I was asked to detail my symptoms. I carefully explained my symptoms, but the doctor..
Hollyns Health & Wellbeing - Clayton
Entwined E.