Westbourne Medical Centre
A H. one year ago • From Google
Poor
Terrible healthcare and dismissive doctors destroy hope
I'm deeply disappointed with the healthcare I've received here as a woman. Having been a patient for 15 years, I've consistently encountered subpar treatment. Despite attempting to change doctors multiple times, the quality of care remains abysmal. My experiences have been troubling: my HPV vaccine was discouraged due to the doctor's personal prejudices, my teenage anxiety was dismissively attributed to a relationship issue, and my recent smear test results were mishandled. Additionally, I've found my medical records to be inaccurate, with documentation reflecting intended actions rather than actual procedures. Booking an appointment has become nearly impossible. During my last attempt, the receptionist rudely hung up on me and simply sent a generic NHS website link - something anyone can easily access via Google. Many services I previously relied on have vanished, forcing me to seek alternatives like Boots pharmacy. While I understand the NHS is under strain, I can't help feeling this is used as a convenient excuse for unprofessional staff, a complete lack of compassion, and pure negligence. Westbourne needs significant improvement.
I've been battling persistent knee discomfort for a quarter of a year. After consulting with musculoskeletal specialist Ian Kennedy, he conducted a comprehensive examination, pinpointed the..
Westbourne Medical Centre
Donald P.
I opted to switch to a nearer healthcare facility and discovered Westbourne Medical Centre was accepting new patients. Upon entering, I approached the receptionist, who entirely disregarded my..
Westbourne Medical Centre
Robert L.
Throughout my nearly two and a half decades as a patient, the medical care I've received has been absolutely exceptional. My physician consistently demonstrates an incredible ability to truly hear..
Westbourne Medical Centre
M S.
Communication is nonexistent, support channels are unresponsive, and they've even shut down online contact options, leaving customers completely in the dark!!!!!!!!
Westbourne Medical Centre
Pat R.
This establishment is an absolute disappointment; I deeply resent recommending this facility to anyone seeking medical care, and I'm furious about the complete misuse of my valuable time.
Westbourne Medical Centre
Beatriz S.
I've been a patient at Westbourne Medical Centre ever since relocating to the United Kingdom, and my experience has been absolutely stellar. Every time I've raised a health concern, the staff have..
Westbourne Medical Centre
Shirin S.
I felt compelled to share my experience with Dr. Linton, who has been absolutely exceptional. Without a doubt, he is the most remarkable physician I have ever had the privilege of seeing. His..
Westbourne Medical Centre
kerry l.
I'm not typically someone who writes reviews, but in this case, I felt compelled to share my experience. Westborne Medical has been absolutely exceptional in their care for me. Whenever I need..
Westbourne Medical Centre
Maurice J.
Every employee at the reception and customer service are exceptionally courteous, warm, and compassionate - kudos to the entire team. Doctor RAHA is truly an outstanding physician who is not only..
Westbourne Medical Centre
Alan A.
Unbelievable incompetence from management! The phone lines are perpetually jammed, and everything moves at a snail's pace. I've been attempting to obtain a medical certificate and am still waiting..
Westbourne Medical Centre
Julie H.
Exceptional customer care. I rang early in the morning, and the receptionist efficiently processed my information, scheduling a prompt same-day consultation within an hour. The facility is..
Westbourne Medical Centre
Lisa-Marie R.
I'm incredibly grateful to Ian (a musculoskeletal specialist) who has successfully addressed two prior medical challenges, including a particularly debilitating bulging disc that produced..
Westbourne Medical Centre
Ella P.
Hands down, this is the most abysmal customer service imaginable. Without fail, every visit is plagued by incredibly unhelpful staff at the front desk who seem completely disinterested in providing..
Westbourne Medical Centre
dean d.
Dr. McCrudden is hands down the most exceptional physician I've encountered throughout my entire medical experience.
Westbourne Medical Centre
Julie M.
I visited with a back problem and was treated to exceptional care. The professional thoroughly explained my medical situation and provided a comprehensive rehabilitation strategy. They demonstrated..
Westbourne Medical Centre
D “.
I feel compelled to share my experience with this online referral system. I've been thoroughly impressed by their responsiveness. Whenever I submit a request, I'm consistently contacted via text or..
Westbourne Medical Centre
Ian D.
OUTRAGED!!😡😡 My spouse experienced a stroke at Marco Polo Airport, Venice, Italy on October 28th. The Italian medical team swiftly transported her to dell'Angelo hospital in Mestre, rushing..
Westbourne Medical Centre
Teresa T.
During my time at the clinic, I witnessed Dr. Schuster's appalling behavior towards an elderly patient using crutches. As she approached the entrance, he abruptly abandoned her, callously slamming..
Westbourne Medical Centre
Jane F.
Highly endorse this procedure. Proficient, compassionate, and attentive staff. Dr Gallimore has been incredibly supportive and empathetic. The front desk team is remarkably accommodating and always..
Westbourne Medical Centre
Julie R.
Consulted Dr Ian Kennedy about my bursitis. He was incredibly informative, clearly breaking down the source of my discomfort and its underlying causes. The doctor conducted a thorough physical..
Westbourne Medical Centre
Parimaladevi P.