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Yasmin Y. 7 years ago • From Google

Rating

Bad

Terrible healthcare and frustrating patient experience

Ever since Dr Diane Wheeler took over, this GP practice has become utterly ineffective. As a diabetic patient, securing appointments is nearly impossible, and I'm consistently forced to endure lengthy waits in A&E to receive basic medical attention. Dr Patrick Mcdaid has repeatedly pledged improvements, but these promises remain empty. They don't even have a nurse available for consultations. The situation with the receptionists is equally frustrating - while not all are problematic, many seem to treat patients like unwelcome intruders. I've witnessed numerous instances of patient mistreating, but fear of becoming their next target prevents intervention. It's deeply disappointing that NHS registration restrictions limit my options for finding alternative healthcare providers.

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