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Fataha B. one year ago • From Google

Rating

Bad

Terrible healthcare and unhelpful staff at greenfield centre

Greenfield Medical Centre offers absolutely abysmal healthcare services. The reception staff are completely clueless and unhelpful. Getting an appointment is nearly impossible, and when you do manage to see someone, it's always a trainee doctor. They constantly advise purchasing over-the-counter medications instead of providing proper medical care. It seems like there are no actual qualified doctors at this facility - just trainees and incompetent receptionists. Whenever I call, they claim to be fully booked, leaving patients with no options. I'm exhausted from having to buy my own medicines every single time I'm unwell, which forces me to seek treatment at the hospital instead. The service is utterly deplorable, with both the reception and medical staff displaying a shocking lack of professionalism. The receptionists are particularly awful, treating patients disrespectfully and using insulting language. They clearly lack any genuine experience or understanding of basic customer service in a medical setting.

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