Douglas Grove Surgery

I'm compelled to share my appreciation for this medical practice. Having been a patient for quite some time, I can genuinely attest to the exceptional professionalism and compassion demonstrated by..

I spent nearly three-quarters of an hour navigating their system this morning, ultimately discovering that no consultation slots were available. Living with persistent tennis elbow has severely..

Called at 8:30 and was placed 29th in line, and after waiting an hour, I progressed to 3rd position only to be abruptly disconnected with a message that all representatives were occupied. When I..

When I've successfully booked an appointment, the staff have been professional and supportive. However, being placed on hold for 30 to 60 minutes is frustrating, clearly stemming from insufficient..

Professional staff, spotless environment, and swift assistance.

Phone repair service left me hanging, got disconnected mid-call. Typically, the front desk staff are fantastic, but whoever handles Tuesday morning shifts is unnecessarily curt and dismissive. Their..

This medical practice is utterly useless when dealing with chronic health issues, as they invariably attribute every symptom to pre-existing conditions. As a type 2 diabetic, I've found that they..

Booking an appointment might require some patience, but the wait reflects the practice's popularity - everyone wants to be seen here, which speaks volumes about their quality! A year on, and I'm..

Called the medical practice concerning my young daughter's health, only to be met with dismissive indifference. When I sought guidance about her illness, they essentially said they didn't want her..

Getting a blood test now requires a trip to the hospital, as they no longer offer this service at the local medical practice!

Medical professionals are terrible! They consistently fail to offer clear explanations and seem to dodge inquiries by hiding behind phone calls. I'm genuinely skeptical about their actual competence..

Having recently moved to this locality just four months ago, I've been consistently impressed by the welcoming nature of the reception staff. They consistently demonstrate exceptional helpfulness,..

During my almost two-year tenure at Douglas Grove, I can genuinely affirm that my experience has been entirely trouble-free. The staff and environment have consistently been welcoming and pleasant.

After relocating to this neighborhood, I chose Douglas Grove Surgery as my local medical practice. Unfortunately, my experience has been incredibly frustrating. Last week, I couldn't secure an..

Their phone communication is completely non-existent. The recorded message claims they are resolving telephone system problems, but this excuse has been running for twenty-four months, which is..

Absolutely appalling service. I've been registered here for four months, and not a single prescription has been processed correctly. The medical staff demonstrate a complete lack of knowledge and..

I just experienced an incredibly peculiar phone conversation with this medical practice. It was a call I anticipated, but not from this specific office. Initially, the conversation felt highly..

The staff at the front desk were incredibly welcoming, and they quickly scheduled me for a face-to-face consultation the following day. As a bonus, I was able to have my blood work done right at the..

Overall, I've had a very positive experience with Douglas Grove surgery. The general practitioners are consistently warm and welcoming, the nursing staff are always supportive, and I've found the..

My wife is past her due date by over a week, and when she phoned to request additional iron tablets, she was met with an unhelpful and dismissive response that was completely inappropriate for a..